Customer Experience Specialist (Flemish-speaking) - On-site

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm, dedicated to bridging the gap between exceptional talent and industry-leading global brands. We pride ourselves on our professional standards and our ability to place top-tier candidates in high-impact roles across Europe.

Job Overview

We are currently looking for a talented professional to join our team as a Customer Experience Specialist (Flemish-speaking) - On-site position in Spain. This role is perfect for those seeking Flemish-speaking jobs within the vibrant sales sector, focusing on driving growth for a premium automotive brand. This is a unique opportunity to secure one of the most sought-after jobs in Spain while advancing your career in a dynamic international environment.

Key Responsibilities

• Conduct structured follow-up and support calls for prospective customers interested in premium automotive products.
• Represent a prestigious global brand with the highest level of professionalism and sales-oriented courtesy.
• Reinforce the brand's value proposition while proactively addressing customer hesitations regarding pricing or product specifications.
• Gather essential market insights and document interactions to provide actionable data for retailer sales teams.
• Maintain sales relationship continuity by managing the end-to-end follow-up and offer-related communication with prospective buyers.
• Ensure every customer interaction consistently reflects the premium quality and standards of the brand in the sales industry.
• Act as a key interface between the consumer and the dealership network to streamline the conversion process.

Requirements

• Native or fluent Flemish (spoken and written).
• Proven experience in a sales or customer-facing role within an international environment.
• Don’t meet every requirement? No worries.
• We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone.
• If you feel you don’t check every box, we still encourage you to apply.
• We’ll do our best to match you with the right job, whether it’s this one or another role.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• And Much More...

Life in Spain

Working in Spain offers a lifestyle like no other, characterized by its Mediterranean climate, world-class cuisine, and an incredibly rich cultural heritage. Barcelona stands out as a top destination for professionals looking to enjoy the sun and sea while thriving in a cosmopolitan hub that welcomes global talent to Spain.

Beyond the professional advantages, the quality of life in Spain is unparalleled. From vibrant nightlife to historic architecture, living in Spain provides a perfect work-life balance for ambitious individuals. Join our team in Barcelona and experience why so many choose Spain as the place to build their future.

How to Apply

If you are ready to take the next step in your career and join a world-class team, please click Apply Now to submit your application. We look forward to reviewing your profile and discussing this exciting opportunity with you. Sincerely, the team at Mercier Consultancy Group.