Entry-Level Client Service Representative with Danish

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and elite organizations. As a leader in European recruitment and BPO services, we pride ourselves on connecting professionals with exceptional career opportunities across the continent.

Job Overview

We are currently sourcing talent for an Entry-Level Client Service Representative with Danish position in Bulgaria, representing an outstanding career move within the competitive Customer Support Services industry. This role is ideal for those seeking to build a professional foundation while leveraging their linguistic capabilities in a dynamic, multinational environment.

Key Responsibilities

• Handle incoming calls and emails from customers with a high standard of excellence.
• Provide detailed information regarding customer orders, deliveries, and ongoing services.
• Troubleshoot basic device issues and guide customers through simple, effective solutions.
• Coordinate repair and replacement processes to ensure total client satisfaction.
• Deliver professional, friendly, and efficient customer support in a fast-paced environment.
• Develop your problem-solving skills while contributing to high-quality Customer Support Services.
• Ensure all customer interactions reflect the premium service standards expected in Danish-speaking jobs.

Requirements

• Native or fluent Danish (spoken and written) is mandatory for this role.
• Very good proficiency in English to succeed in international Customer Support Services.
• Strong communication and interpersonal skills suitable for a client-facing role.
• A patient, proactive, and solution-oriented attitude toward everyday challenges.
• Willingness to learn and develop technical troubleshooting skills in an entry-level capacity.
• Eligibility to work in Bulgaria as a primary location for our available Danish-speaking jobs.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Additional Health Insurance
• Food Vouchers
• Multisport Card
• Entry into a professional career within the Customer Support Services industry

Life in Bulgaria

Sofia is a vibrant capital city offering a unique blend of historical charm and modern urban development, making it one of the most sought-after destinations for jobs in Bulgaria. Those choosing this Entry-Level Client Service Representative with Danish position in Bulgaria will enjoy a pleasant climate, a welcoming culture, and a city that beautifully balances work and leisure.

Beyond the professional benefits, Bulgaria offers an exceptionally high quality of life with affordable living costs and world-class gastronomy. If you are looking for new horizons, Bulgaria provides the perfect backdrop for personal growth and career advancement, establishing itself as a premier hub for Danish-speaking jobs and international service centers.

How to Apply

If you are ready to take the next step in your career with a leading firm in the Customer Support Services sector, we invite you to submit your CV. Please click Apply Now to be considered for this exciting opportunity. We look forward to reviewing your application.

Sincerely,
Mercier Consultancy Group