German Speaking Travel Support Advisor

Who We Are at Mercier Consultancy Group

At Mercier Consultancy Group, we believe that career growth is best fueled by human connection and community. As a prominent name in the international BPO landscape, we focus on matching exceptional talent with life-changing professional journeys. We are committed to fostering success by placing motivated individuals into roles that allow them to thrive in exciting international environments.

Position Summary

We are currently looking for a vibrant candidate to fill the German Speaking Travel Support Advisor role in Bulgaria. This represents a unique opportunity for Luxembourg-based German speakers to step outside their comfort zone and embark on a professional adventure in one of the most rapidly evolving business landscapes in Europe. If you have a passion for the tourism sector and want to sharpen your customer advocacy skills, this is the perfect career move for you.

Key Daily Duties

• Utilize specialized booking software and travel platforms to provide accurate traveler information.
• Manage intricate travel scenarios, such as re-bookings or cancellations, with a focus on resolving issues to guarantee high client satisfaction.
• Execute service improvements by gathering and reporting feedback from customers.
• Oversee travel-related inquiries, assisting clients with their itineraries, modifications, and general booking needs.
• Ensure all activities strictly follow safety protocols and travel industry regulatory standards.
• Coordinate with cross-functional global teams to improve the overall support journey for our clients.
• Deliver professional, high-standard assistance within the competitive travel market.

Candidate Prerequisites

• Proficiency in German, both verbal and written.
• Must be a holder of a valid EU passport.
• A strong desire and readiness to relocate to Bulgaria for this role.
• Enthusiasm for the travel industry combined with excellent interpersonal communication skills.
• A proactive mindset focused on securing international career opportunities.
• Prior experience working in travel support or customer-facing roles is considered a significant asset.

Benefits Package

• Comprehensive relocation package, including hotel stay, flight, and airport transfer.
• Full access to a Free Relocation Concierge team to manage your documentation, housing, and settling-in process.
• Competitive Monthly Salary.
• Bonus structure based on monthly performance.
• Health insurance coverage.
• Extensive paid training program.
• Two additional annual salaries and more.

Experience Life in Bulgaria

Relocating to Bulgaria opens the door to a fascinating mix of rich traditions, historic architecture, and a modern, forward-thinking social life. From the stunning mountain vistas to the warm Mediterranean climate, you will find that the local way of life offers the perfect balance between comfort and excitement. It is a highly affordable and culturally enriching destination that stands out as an excellent choice for expatriates.

Our dedication to your success doesn't end when you arrive; we work hard to ensure your move to Bulgaria is effortless. With our expert concierge team looking after the logistics of your relocation, you are free to explore the local culinary scene and connect with the welcoming international community, making Bulgaria a fantastic place to build your career in the travel industry.

Join Us Today

If you are prepared to advance your professional journey in the travel sector as a German Speaking Travel Support Advisor in Bulgaria, we would love to hear from you. Select the Apply Now button to submit your details and begin your new chapter with the Mercier Consultancy Group team.