German Speaking Travel Support Advisor

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a global bridge for high-caliber talent, specializing in matching professionals with elite international career trajectories. As an industry leader in BPO recruitment, we dedicate ourselves to crafting personalized pathways for growth, helping our associates thrive in fast-paced professional landscapes across Europe.

Position Summary & Career Development

We are delighted to present a unique opportunity for Poland-based German speakers to accelerate their professional development by relocating to Bulgaria for a German Speaking Travel Support Advisor role. This position is crafted for ambitious individuals eager to sharpen their expertise in the tourism sector while leveraging their linguistic talents within a thriving, multicultural European business ecosystem.

Daily Duties and Professional Scope

• Verify that all travel bookings, itineraries, and plan adjustments are managed with precision and top-tier support.
• Monitor and address complex reservation hurdles, ensuring that every traveler experiences consistent service excellence.
• Coordinate with global internal teams to refine the overall support framework.
• Ensure all service operations remain strictly aligned with international travel safety standards and industry guidelines.
• Leverage advanced booking software and digital platforms to provide accurate and real-time guidance.
• Analyze traveler feedback to derive actionable insights that enhance our operational service quality.
• Deliver professional, empathetic solutions to all incoming travel-related inquiries.

Required Qualifications

• Possession of a valid EU passport (non-negotiable).
• Native or near-native proficiency in the German language (verbal and written).
• Enthusiasm for the travel sector coupled with superior interpersonal communication abilities.
• An adventurous spirit ready to embrace a relocation to Bulgaria for this professional advancement.
• Demonstrable interest in securing international opportunities within the travel industry.
• Prior background in travel support or general customer experience is considered a significant asset.

Compensation and Relocation Benefits

• Attractive Monthly Salary plus two additional salaries per year.
• Comprehensive, fully compensated training program.
• Full private health insurance coverage.
• Complete relocation assistance package, including flight, airport transfer, and initial hotel accommodation.
• Access to our complimentary Relocation Concierge: our specialists manage your arrival documentation, housing search, and integration needs.
• Consistent monthly performance-based bonuses.
• Many additional perks and corporate benefits.

The Lifestyle in Bulgaria

Embarking on a journey to Bulgaria offers a fascinating mix of rich historical heritage and contemporary metropolitan energy. With its stunning mountain landscapes, pleasant climate, and a lively social calendar, Bulgaria provides a superb standard of living that is both accessible and rewarding for those moving from abroad.

We prioritize your well-being, ensuring your transition to life in Bulgaria is effortless and stress-free. By utilizing our expert concierge service to handle the logistics of your move, you are free to explore the local culture, world-class cuisine, and the vibrant hospitality that makes Bulgaria a premier destination for German-speaking professionals.

Next Steps

If you are prepared to advance your career within the travel industry as a German Speaking Travel Support Advisor in Bulgaria, we encourage you to start your journey with Mercier Consultancy Group today. Select the Apply button to forward your details and begin this exciting new chapter.