German Speaking Travel Support Advisor

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a global bridge, linking ambitious professionals with exceptional career paths throughout Europe. As specialists in the business process outsourcing industry, we take immense pride in crafting personalized career journeys that allow talented individuals to flourish within energetic and thriving international business landscapes.

Your Next Career Move

We are thrilled to offer a unique opportunity for Switzerland-based German speakers to work remotely from Bulgaria, though this position requires you to relocate to the country to fully immerse yourself in the culture and team environment. If you are an enthusiast for the travel industry looking to leverage your linguistic talents within a rapidly evolving market, this role offers the perfect professional challenge in the heart of Bulgaria.

Daily Professional Duties

• Maintain full compliance with safety standards and current travel industry regulations.
• Coordinate with global colleagues to elevate the standard of support services provided to our travelers.
• Assist customers with complex booking modifications, cancellations, and itinerary adjustments to ensure total satisfaction.
• Utilize specialized booking tools and travel management software to deliver precise, real-time data.
• Deliver top-tier assistance regarding travel plans, reservations, and general inquiries.
• Analyze traveler feedback to provide actionable insights for service enhancement.
• Address all travel-related requests with a dedication to industry excellence.

What We Require From You

• A valid EU passport is a strict requirement for this role.
• Complete fluency in the German language, both verbal and written.
• Clear interest in the travel sector backed by strong interpersonal and communication skills.
• A genuine readiness to move to and reside in Bulgaria.
• A motivated outlook toward pursuing international employment opportunities.
• Prior professional background in travel support or general customer service is highly valued.

Compensation and Benefits

• Attractive Monthly Salary.
• Comprehensive Training Program provided at no cost.
• Monthly Performance-based bonuses.
• Full Relocation Support (includes your flight, airport transfer, and initial accommodation).
• Access to our dedicated Relocation Concierge team to assist with all logistics, paperwork, and settling into your new home.
• Health Insurance coverage.
• Additional benefits to support your work-life balance.

Living and Working in Bulgaria

Choosing to relocate to Bulgaria places you in a stunning destination where rich heritage meets contemporary city life. You will find that the country offers a wonderful climate, majestic mountain landscapes, and a lively social environment that makes every day feel like a new discovery. Expats consistently enjoy a high standard of living that remains both affordable and deeply fulfilling.

Our support extends far beyond the workplace; we are dedicated to ensuring your transition to Bulgaria is smooth and stress-free. With our expert concierge team by your side to handle the logistics of your move, you will have plenty of time to explore the exquisite local cuisine and enjoy the warm community spirit that has made Bulgaria a premier destination for those seeking German speaking roles in the travel industry.

Apply to Join Our Team

If you are eager to elevate your professional life and start an exciting journey as a German Speaking Travel Support Advisor in Bulgaria, we encourage you to apply. Select the button below to submit your credentials and embark on your next career adventure with the team at Mercier Consultancy Group.