German Speaking Travel Support Advisor

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a global bridge for high-caliber talent, specializing in matching ambitious individuals with premium professional roles across the European continent. As a frontrunner in the outsourcing landscape, we are dedicated to crafting bespoke career paths that allow talented experts to thrive within diverse and flourishing international markets.

Role Insights and Professional Growth

We are offering a unique opportunity for Germany-based German speakers to accelerate their professional development as a Travel Support Advisor based in Bulgaria. This role is strategically designed to sharpen your interpersonal skills and industry knowledge, providing a clear trajectory for growth while immersing you in a fast-paced environment where your linguistic talent is the cornerstone of exceptional service.

Your Daily Contributions

• Optimize the end-to-end travel experience by working alongside international partners.
• Ensure all travel operations strictly adhere to industry safety guidelines and regulatory standards.
• Assist customers with the management of their travel itineraries, booking updates, and general inquiries.
• Utilize advanced booking platforms and internal software tools to ensure data accuracy.
• Proactively analyze traveler feedback to propose actionable service enhancements.
• Handle high-stakes booking modifications and cancellations with a focus on resolution and satisfaction.
• Address complex travel-related requests with a high level of professionalism and industry expertise.

Candidate Prerequisites

• Native or highly proficient command of the German language (oral and written).
• Mandatory possession of a valid EU passport.
• A genuine ambition to relocate and build a life in Bulgaria.
• Strong enthusiasm for the travel sector coupled with professional communication abilities.
• A proactive and adventurous mindset regarding international career moves.
• Prior experience within travel or customer-facing industries is considered a significant asset.

Package and Perks

• Comprehensive relocation support, including flight arrangements, airport transfer, and initial accommodation.
• 2 extra annual salaries.
• A generous monthly performance-based bonus scheme.
• Full access to a specialized Relocation Concierge team to assist with all your documentation and arrival needs.
• Standardized comprehensive health insurance coverage.
• Competitive and attractive monthly salary.
• Fully immersive training program provided upon arrival.

Living and Working in Bulgaria

Embracing a career in Bulgaria provides a perfect balance between modern European professional standards and a rich, traditional lifestyle. Between the stunning mountain landscapes and the sun-drenched Mediterranean atmosphere, you will find a quality of life that is both accessible and deeply rewarding. It is a destination that consistently attracts global professionals who value a dynamic social scene and affordable living costs.

Our commitment to your success extends well beyond the workplace. We prioritize a smooth transition to your new life in Bulgaria, ensuring that our expert team handles the complexities of your relocation. Once settled, you will have ample opportunity to explore the local culture, savor the regional culinary delights, and integrate into a supportive community of like-minded expatriates.

Take the Next Step

If you are prepared to embark on this professional journey and represent Mercier Consultancy Group in Bulgaria, we would love to hear from you. Secure your future in the travel industry by clicking the button below to submit your application and begin your transition today.