German Speaking Digital Trust and Safety Specialist

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we pride ourselves on building meaningful professional communities. We act as a vital link between ambitious talent and top-tier global organizations. As leaders in the European staffing and business process outsourcing sectors, our mission is to facilitate rewarding career transformations that transcend borders.

Position Summary

We are currently opening doors for a dedicated individual to join us as a German Speaking Digital Trust and Safety Specialist in Bulgaria. This role represents a unique opportunity for Switzerland-based German speakers to work remotely from Bulgaria and immerse themselves in the high-stakes world of social media moderation. You will serve as a frontline defender of digital integrity, fostering a safe and constructive environment for a global user base.

Your Daily Impact

• Maintain platform integrity by reviewing and categorizing digital content according to strict safety guidelines.
• Utilize your proficiency in German to provide empathetic and precise user support regarding account and content reports.
• Monitor shifting digital safety trends and adapt to evolving platform regulations.
• Identify and neutralize potential safety threats to preserve a secure community atmosphere.
• Synthesize data patterns to proactively uncover and prevent platform abuse.
• Participate in consistent feedback and coaching sessions to maintain the high standards required for this German Speaking Digital Trust and Safety Specialist position in Bulgaria.
• Work closely with various internal departments to improve internal reporting workflows and safety policy standards.

Candidate Qualifications

• Must possess a valid EU passport.
• Native-level or fully fluent German skills, both written and oral.
• Strong capacity for critical thinking and meticulous attention to detail.
• A demonstrated interest in the mechanics and culture of social media platforms.
• The emotional resilience and maturity required to process sensitive material appropriately.
• Prior background in user moderation or help-desk environments is highly advantageous.

The Benefits Package

• Highly competitive salary structure.
• Comprehensive healthcare coverage.
• Performance-based monthly bonuses.
• Full relocation support: covering flights, airport transfers, and initial hotel accommodation.
• Professional relocation concierge services to assist with your move, paperwork, and finding a local home.
• Complete initial training program provided to ensure you hit the ground running.
• A modern, collaborative office space situated in central Sofia.
• Exceptional prospects for career growth within an international network.
• Numerous extra benefits upon joining.

Living in Bulgaria

Relocating to Bulgaria offers an incredible blend of historical charm and contemporary convenience. Residents benefit from a climate that offers the best of both worlds, featuring beautiful Mediterranean-style summers and scenic winters in the mountains, all while enjoying an affordable cost of living that makes city life comfortable and enjoyable.

Beyond the career trajectory of this German Speaking Digital Trust and Safety Specialist position in Bulgaria, you will discover a warm local culture, a thriving international expat community, and a culinary scene that delights the senses. We provide end-to-end assistance to ensure that moving to Bulgaria is a smooth and exciting chapter in your life.

How to Get Started

If you are eager to launch a transformative international career within the digital media sector, we want to hear from you. Simply use the Apply Now button to send your details and begin your professional adventure with the team at Mercier Consultancy Group.

Best regards,
The Recruitment Team
Mercier Consultancy Group