German Speaking Digital Trust and Safety Specialist

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a primary link between elite talent and top-tier global corporations. Recognized for our expertise in international BPO solutions and European recruitment, we are dedicated to placing skilled individuals into roles that accelerate their professional trajectory.

Position Overview & Career Development

If you are seeking to expand your professional toolkit while making a tangible impact, this role offers a unique opportunity for Germany-based German speakers to relocate to Bulgaria for a career-defining role. As a Digital Trust and Safety Specialist, you will master the complexities of digital moderation, refining your decision-making and analytical capabilities within a major social media environment. You will play a pivotal role in maintaining online integrity, ensuring that millions of users interact within a safe, policy-driven digital landscape.

Core Duties & Responsibilities

• Utilize German language proficiency to moderate flagged content and handle user reports with precision.
• Identify and prevent platform misuse by interpreting complex data trends.
• Maintain high service benchmarks through routine performance evaluations in this Bulgarian-based role.
• Partner with cross-functional departments to update internal safety policies and reporting workflows.
• Keep pace with evolving digital trends and specific regulatory requirements regarding platform safety.
• Evaluate content across major social networks to ensure adherence to community guidelines.
• Proactively spot and neutralize safety hazards to uphold a secure ecosystem for the global user base.

Candidate Prerequisites

• Native or highly proficient German communication skills.
• Possession of a valid EU passport (mandatory requirement).
• An inquisitive nature and deep interest in digital safety and social media trends.
• A track record or background in moderation or customer service is considered a significant asset.
• Strong analytical aptitude with a meticulous focus on detail.
• Capacity to navigate sensitive information with discretion and professional maturity.

Compensation & Benefits Package

• Comprehensive, fully paid relocation assistance including flights, hotel, and transfers.
• Access to our dedicated Relocation Concierge team to manage your move, documentation, and local housing.
• Competitive monthly base salary.
• Performance-based monthly bonuses.
• Access to premium German-speaking career opportunities in a leading international center.
• Inclusive Health Insurance coverage.
• Professional training provided at no cost to the candidate.
• An inspiring, state-of-the-art work environment situated in central Sofia.
• And Much More...

Life in Bulgaria

Relocating to Bulgaria opens the door to a unique lifestyle where Mediterranean-influenced weather meets rich cultural history. Residents enjoy a comfortable climate, featuring sun-drenched summers and picturesque winters, all while benefiting from a highly affordable cost of living compared to other European hubs.

Beyond the professional advancement offered by this role, Bulgaria provides a welcoming international atmosphere, exceptional culinary delights, and a high standard of living. Our end-to-end relocation support ensures your move to Bulgaria is effortless, allowing you to focus on settling into your new life abroad.

Application Process

If you are prepared to launch an international career within the fast-evolving social media sector, we invite you to be part of our success story. Please click the Apply Now link to provide your details and begin your journey with Mercier Consultancy Group today.

Best wishes,
The Recruitment Team
Mercier Consultancy Group