German Speaking B2B Solutions Consultant

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we specialize in bridging the gap between world-class talent and pivotal roles within the international BPO sphere. Our firm is recognized globally for facilitating high-impact career shifts, offering a personalized recruitment experience that ensures every candidate is perfectly matched to a long-term position within the expansive Customer Support Services industry.

Position Highlights

If you value independence, professional growth, and the thrill of international living, we have the perfect opening. This role offers a unique opportunity for Hungary-based German speakers to relocate and work in Bulgaria, providing elite B2B advocacy and technical consulting services. Join an environment that fosters autonomy and rewards high performance while you build a new life in one of Europe’s most exciting business destinations.

Core Duties & Responsibilities

• Execute sophisticated diagnostic problem-solving to help business clients resolve complex service or software issues.
• Collaborate with cross-departmental units to optimize our engagement standards and internal service workflows.
• Serve as the primary liaison for enterprise clients, delivering top-tier support within the Customer Support Services sector.
• Keep detailed, accurate records of all client interactions within our CRM to ensure high-level quality assurance.
• Identify and analyze B2B inquiries, finding actionable resolutions that boost client retention and satisfaction.
• Stay ahead of sector developments, offering proactive solutions that add tangible value to our broad client base.
• Cultivate strong, lasting partnerships to ensure continued business growth and long-term loyalty.

Candidate Prerequisites

• A valid EU passport is strictly required.
• Full professional proficiency in German (native or fluent, written and spoken).
• A results-driven mindset with a focus on delivering excellence in every client interaction.
• Advanced digital literacy with comfort using modern enterprise communication software.
• Strong communication capabilities, including the ability to articulate technical concepts clearly in German.
• Previous experience in a B2B advisory or customer-facing role within the Customer Support Services field is highly preferred.

Compensation & Benefits Package

• Incentive-based monthly performance bonus.
• Full relocation support, including flight, airport transfer, and initial hotel accommodation.
• Comprehensive health insurance plan.
• Dedicated relocation concierge services to assist with your move, documentation, and local settling-in process.
• Professional training provided at no cost to ensure your success in the position.
• A chance to thrive within a prestigious global team recognized as a top destination for German-speaking professionals.
• Many additional perks and company benefits.

Life in Bulgaria

Relocating to Bulgaria opens the door to a unique fusion of deep historical heritage and a modern, high-tech corporate landscape. Residents enjoy a comfortable climate, stunning natural scenery, and a remarkably affordable cost of living, which significantly enhances your lifestyle quality. Moving to Bulgaria provides the perfect backdrop for personal adventure and professional achievement, supported by a warm, local culture that is famous for its hospitality.

Bulgaria has quickly risen as a premier European location for experts looking to balance career ambition with an enriched personal life. Through our seamless relocation program, your transition to Bulgaria will be stress-free, leaving you plenty of time to explore the vibrant local cuisine and the many social opportunities that make this such an ideal setting for German-speaking expatriates.

Start Your Application

If you are prepared to advance your professional path and embrace a rewarding life in a new country, we encourage you to apply for our German Speaking B2B Solutions Consultant role in Bulgaria now. Simply use the Apply Now link to send over your application, and one of our consultants will reach out to discuss how you can contribute to the Mercier Consultancy Group team.

Best regards,
The Recruitment Team at Mercier Consultancy Group