German Speaking B2B Solutions Consultant

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a vital bridge for talented individuals seeking meaningful employment within the global BPO sector. We take immense pride in our role as talent scouts, committed to pairing high-achieving candidates with organizations that prioritize professional development and long-term stability in the Customer Support Services field.

Position Summary

We are thrilled to present a unique opportunity for Luxembourg-based German speakers to work remotely from Bulgaria in a high-impact B2B Solutions Consultant role. This position is perfect for those who thrive on building relationships and resolving complex technical challenges. By joining us, you gain more than just a job; you become part of a global network while relocating to a country known for its incredible professional energy and growth potential.

Daily Duties and Expectations

• Execute sophisticated diagnostic problem-solving to assist business clients with proprietary software or service-related queries.
• Collaborate with cross-functional teams to refine service processes and enhance the standard of customer engagement.
• Stay updated on industry trends to provide proactive, value-driven solutions for our diverse client portfolio.
• Document all interactions meticulously in our internal CRM to maintain high quality-assurance standards.
• Act as the primary point of contact for enterprise-level clients, providing expert assistance within the Customer Support Services sector.
• Maintain professional relationships with partners to facilitate long-term business growth and retention.
• Identify, analyze, and resolve complex B2B inquiries to ensure optimal client satisfaction and operational efficiency.

What We Require

• A proactive, results-oriented mindset geared toward excellence in professional service delivery.
• Strong digital literacy and familiarity with modern business communication platforms.
• Proven experience in a customer-facing or B2B advisory role, ideally within Customer Support Services.
• Valid EU passport (mandatory).
• Excellent communication skills with the ability to convey complex technical concepts in German.
• Native or fluent German (spoken and written) is mandatory for this role.

Our Comprehensive Benefits Package

• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• The opportunity to join a prestigious international team among the top German-speaking jobs in Europe.
• Competitive Monthly Salary.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus included.
• Fully Paid Training to ensure you excel in your role.
• And Much More...

Discovering Life in Bulgaria

Relocating to Bulgaria opens doors to a captivating blend of deep-rooted heritage and a modern, forward-thinking corporate atmosphere. This region is ideal for professionals who value a high quality of life, featuring spectacular nature, mild weather, and an affordable cost of living that elevates your lifestyle. Making the move to Bulgaria ensures you will be integrated into a friendly, supportive environment that feels like home.

As Bulgaria continues to emerge as a premier destination for talent, the support we provide guarantees a stress-free transition. From the moment you arrive, you will have the chance to immerse yourself in the vibrant social life and culinary delights that make living in Bulgaria a top-tier choice for German-speaking professionals today.

How to Get Started

If you feel energized by the prospect of building a career abroad, we encourage you to submit your application for this German Speaking B2B Solutions Consultant role in Bulgaria. Use the Apply Now link to send your CV, and a member of our recruitment staff will be in touch to explore how you can succeed with Mercier Consultancy Group.

Kind regards,
The Recruitment Team at Mercier Consultancy Group