German Speaking B2B Solutions Consultant

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we specialize in bridging the gap between world-class international talent and high-impact career prospects within the global BPO sector. Our reputation is built on delivering a personalized, candidate-focused placement experience, ensuring that every professional we support finds their ideal niche within the ever-evolving Customer Support Services landscape.

Position Overview

We are currently opening a unique opportunity for Poland-based German speakers to work remotely from Bulgaria, advancing their professional expertise in a specialized B2B Solutions Consultant role. This position is designed for ambitious individuals who prioritize rapid skill development and long-term career progression, offering a chance to deliver sophisticated advocacy for business clients in one of Europe’s most dynamic service-sector environments.

Your Core Duties

• Utilize advanced diagnostic techniques to troubleshoot and resolve specialized client issues related to products or services.
• Manage B2B account interactions with precision, focusing on retention and long-term partnership success.
• Ensure all service-related communications and client data are logged accurately within our internal CRM architecture.
• Foster strong relationships with enterprise partners to ensure consistent service delivery and operational satisfaction.
• Engage in proactive learning regarding emerging industry trends to better serve our diverse portfolio of corporate accounts.
• Serve as the primary brand ambassador, managing high-level inquiries within the Customer Support Services sector.
• Partner with cross-departmental teams to identify areas for service improvement and process optimization.

Required Professional Qualifications

• Total fluency in German (both verbal and written) is an essential prerequisite.
• Possession of a valid EU passport is mandatory.
• Demonstrable success in previous B2B, client-facing, or technical support roles.
• High level of digital fluency and confidence in operating modern office communication tools.
• Ability to translate complex technical concepts into clear, professional German.
• A driven, results-oriented personality focused on maintaining high standards of service.

Compensation and Benefits

• A fully inclusive Relocation Package covering your flight, accommodation, and arrival transfer.
• Access to a dedicated Relocation Concierge service to manage your paperwork, housing, and settling-in process.
• A competitive monthly salary supplemented by a performance-based incentive scheme.
• Professional training provided at no cost to ensure your success from day one.
• Two additional annual salaries as standard.
• Comprehensive private health insurance coverage.
• The chance to secure a coveted position within an international team, ranking among the top German-speaking career opportunities in Europe.
• Plus many more exclusive corporate benefits.

Relocating to and Residing in Bulgaria

Embarking on a career move to Bulgaria offers a compelling mix of a rich, historical cultural backdrop and a modern, thriving digital economy. For those moving to Bulgaria, the local environment provides an exceptional balance of work and leisure, characterized by affordable costs, striking natural landscapes, and a comfortable climate that supports a high-end lifestyle.

Bulgaria has emerged as a premier destination for talent looking to merge professional ambition with a high quality of life. By utilizing our full relocation support, you can settle into your new home with ease, diving straight into the vibrant social scene and hospitable environment that makes Bulgaria such an attractive choice for German-speaking experts.

Next Steps for Candidates

If you are eager to advance your professional journey and relocate for a challenging new chapter, we encourage you to submit your application for the German Speaking B2B Solutions Consultant position in Bulgaria today. Simply click the link below to provide your details, and a recruiter from Mercier Consultancy Group will reach out to guide you through the next phases of your application.

Warm regards,
The Recruitment Team at Mercier Consultancy Group