Dutch Speaking Customer Service Agent

Our Agency Profile

At Mercier Consultancy Group, we act as a bridge between high-potential professionals and leading international employers. Our reputation is built on facilitating successful career transitions within the Customer Support Services sector, ensuring every candidate finds a role that aligns with their long-term aspirations and professional capabilities.

Position Summary

Are you looking to break free from your current routine and embrace a lifestyle defined by autonomy and new horizons? This is a unique opportunity for Portugal-based Dutch speakers to work remotely from Greece, combining professional advancement with a total change of scenery. We are currently scouting for driven individuals to join our team in Greece, where personal freedom meets high-level career development.

Core Duties

• Utilize your Dutch language skills to provide stellar support and build rapport with our international clientele.
• Participate in structured training programs to maintain peak product expertise and refined communication standards.
• Address technical hurdles and general inquiries, ensuring every customer interaction is handled with efficiency.
• Document service exchanges meticulously to uphold our high internal quality standards.
• Collaborate across departments to escalate complex cases and contribute insights for operational refinement.
• Manage incoming queries via multiple channels—including live chat, email, and phone—with a focus on resolution.
• Strive to exceed daily and weekly performance benchmarks to help the team reach its wider objectives.

Candidate Qualifications

• Fluency in Dutch (written and oral) is an absolute requirement.
• Candidates must hold a valid EU passport to secure this position and successfully relocate to Greece.
• Previous background in service roles or contact center environments is highly preferred.
• You should be tech-savvy, comfortable navigating digital tools and standard desktop applications.
• A dedicated, solution-focused attitude with the ability to thrive in a fast-moving, energetic workplace.
• Strong interpersonal traits and a clear enthusiasm for excelling in the Customer Support Services field.

Incentives and Benefits

• Fully Paid Relocation Package, covering your flight, airport transfers, and hotel stay upon arrival.
• Monthly Performance Bonus structures to recognize your hard work and achievements.
• Access to our dedicated Relocation Experts team, who will manage your move to Greece, including housing and documentation support.
• Competitive salary package bolstered by 13th and 14th-month bonus payments.
• Comprehensive healthcare coverage and various wellness perks.
• Full immersion training provided to guarantee your success in your new role in Greece.
• A chance to step into one of the most sought-after Dutch-speaking positions currently operating in the Mediterranean.
• And many other exciting advantages...

Daily Life in Greece

Living in Greece is a rare experience where classical antiquity meets a modern, fast-paced Mediterranean culture. With year-round pleasant weather, you will find it incredibly easy to maintain a healthy work-life balance as you swap office fatigue for weekends spent at the beach or exploring historic city centers.

Our relocation concierge team ensures your transition to Greece is smooth, allowing you to focus on settling into the local culture. By choosing to move for this Dutch Speaking Customer Service Agent role in Greece, you are choosing a significant upgrade in your personal and professional lifestyle, surrounded by the warmth and vitality of the Mediterranean region.

Getting Started

If you feel ready to advance your career and pursue this Mediterranean journey, we encourage you to submit your profile today. Please select "Apply Now" to start your application process with the Mercier Consultancy Group. We look forward to reviewing your credentials and discussing this opportunity with you.