Danish Speaking Customer Expert for Booking.com

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a bridge between high-achieving professionals and industry-leading corporations across the continent. Our mission focuses on securing meaningful career milestones for our candidates, particularly within the dynamic sectors of travel and outsourcing.

Role Highlights and Professional Growth

This is a unique opportunity for Denmark-based professionals to pivot their careers by joining our team as a Danish Speaking Customer Expert for Booking.com in Greece. We believe in fostering long-term development, offering you the chance to sharpen your communication skills and gain international experience while working in the heart of the Mediterranean. If you are looking for a role that combines professional expansion with a refreshed perspective on work-life balance, this vacancy in Greece is the ideal next step for your CV.

Core Duties

• Utilize your Danish fluency to assist customers, ensuring high levels of brand satisfaction.
• Coordinate with global colleagues to improve support procedures throughout the Booking.com interface.
• Process complex travel queries, reservation adjustments, and cancellations with meticulous care.
• Document all client communications accurately within our CRM platform to ensure consistent support.
• Strive to exceed established performance KPIs, bolstering the company’s excellent reputation in the travel industry.
• Deliver premium support to partners and travelers, facilitating smooth experiences in the tourism sector.
• Analyze and resolve intricate booking challenges through a solution-oriented approach.

Qualifications

• A valid EU passport is a non-negotiable requirement for this role.
• Native or near-native proficiency in written and spoken Danish.
• Prior experience in hospitality or customer relations is viewed as a significant plus.
• An genuine enthusiasm for the travel and hospitality landscape.
• Expertise in digital communication and a natural talent for resolving issues effectively.
• A confirmed commitment to relocating to Greece to undertake this role.

Compensation and Benefits

• Full coverage of your relocation, including airfare, hotel, and transfer services.
• Access to a free Relocation Concierge, a dedicated group of experts who manage your move and documentation for those starting jobs in Greece.
• Highly competitive base monthly salary.
• A bonus scheme based on your monthly performance.
• Structured, fully paid training to prepare you for excellence in the travel market.
• An all-encompassing health insurance plan.
• Plus many other corporate advantages.

The Experience of Living in Greece

Embracing a role in Greece means more than just a job; it is an invitation to inhabit a culture where antiquity and modern living converge. Benefit from over 300 days of annual sunshine, spectacular coastlines, and a welcoming atmosphere that makes relocating abroad feel seamless. By joining us in Greece, you become part of a diverse, international community operating from one of the world's most desired holiday destinations.

Your quality of life will be enhanced by the Mediterranean climate, vibrant culinary scene, and the deep-rooted hospitality of the locals. Our concierge support ensures your transition to Greece is stress-free, allowing you to focus on the local culture and landmarks. These roles represent a life-changing chapter for professionals everywhere, offering a unique way to live and work in Greece.

Application Procedure

Are you prepared to take your professional life to the next level with a respected name in tourism? We invite you to submit your application by clicking the link below. The team at Mercier Consultancy Group looks forward to assisting you with every stage of your transition and upcoming move to Greece.