Danish Speaking Customer Expert for Booking.com

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group operates as a top-tier global recruitment partner, dedicated to matching exceptional professionals with industry-leading companies throughout Europe. We specialize in launching transformative career paths for individuals looking to make their mark within the BPO and international travel sectors.

The Role and Your Next Adventure

We are currently opening a unique opportunity for Sweden-based Danish speakers to trade the Nordic climate for a vibrant Mediterranean adventure by working as a Customer Expert for Booking.com in Greece. If you crave a role that balances professional advancement with a sun-drenched, seaside lifestyle, this position is the gateway to your next big chapter. Experience the thrill of living in a world-famous tourist hub while building a dynamic career in a role designed for high achievers.

Daily Duties and Responsibilities

• Utilize your Danish fluency to assist travelers, ensuring high satisfaction and brand loyalty.
• Document all client interactions accurately within our internal CRM systems to maintain service standards.
• Work in tandem with global departments to enhance the overall Booking.com user journey.
• Tackle complex booking challenges and travel-related queries with a helpful, results-driven approach.
• Support Booking.com partners and guests, delivering elite service within the travel industry.
• Exceed established KPIs and performance targets, reinforcing the stellar reputation of our team.
• Process reservation updates, handle cancellations, and manage modifications with meticulous attention.

What We Look For

• Full professional proficiency in Danish, both written and verbal.
• Availability and desire to relocate to Greece for this career opportunity.
• A valid EU passport is a strict requirement for this role.
• Natural ability to solve problems and communicate effectively in a digital setting.
• Background in travel, hospitality, or customer-facing roles is highly valued.
• Genuine enthusiasm for the tourism and service sectors.

Benefits and Compensation

• Free Relocation Concierge: Expert support with your move to Greece, including document guidance and housing assistance.
• Comprehensive medical insurance coverage.
• Competitive base salary packages.
• Guaranteed 13th and 14th monthly salaries.
• Performance-based monthly bonuses.
• Full coverage of relocation costs, including flights, initial hotel stay, and transfers.
• Extensive training provided to ensure you are fully equipped for your success in the travel industry.
• Plus many additional perks.

The Experience of Living in Greece

Selecting this position is about more than just a job; it is about immersing yourself in a land defined by ancient history and modern energy. With over 300 days of sunshine annually, Greece provides a spectacular setting where a healthy work-life balance is not just a dream, but a daily reality. Joining our team here means integrating into a diverse international community while living in one of the planet’s premier travel hotspots.

Beyond the professional gains, you will enjoy the warmth of Greek hospitality and the richness of the Mediterranean lifestyle. Our dedicated relocation team ensures your transition is smooth, allowing you to focus on exploring the coast, enjoying world-class dining, and making the most of your time in this breathtaking destination. These roles in Greece are highly coveted for the transformative lifestyle they provide.

Getting Started

If you are eager to advance your professional path within the tourism sector, we invite you to apply now. Hit the application button to begin, and let the team here at Mercier Consultancy Group assist you with every step of your upcoming relocation to Greece.