French Speaking Transportation Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to bridging top-tier talent with world-leading organizations. As we continue to expand, we are proud to offer exclusive French-speaking jobs that provide professional growth and a premium lifestyle, establishing us as a leader in international career placement.

Job Overview

We are currently seeking dynamic professionals to join our team as French Speaking Transportation Customer Experts in Greece. This critical role within the transportation sector offers an exceptional opportunity to manage logistics inquiries and traveler assistance, all while enjoying the Mediterranean sun in a career that promises both stability and international experience.

Key Responsibilities

• Provide high-level customer support for travelers within the global transportation industry.
• Manage bookings, reservations, and itinerary modifications through specialized transportation management software.
• Resolve complex issues regarding travel logistics, delays, and service inquiries with professionalism.
• Maintain clear and efficient communication with international clients via phone, email, and chat.
• Ensure compliance with international travel safety protocols and transportation industry standards.
• Contribute to the continuous improvement of service delivery by providing feedback on passenger experience trends.
• Build strong rapport with travelers to ensure long-term satisfaction and loyalty to the brand.

Requirements

• Native or fluent French (spoken and written).
• Valid EU passport or work permit (mandatory).
• Previous experience in customer service, hospitality, or the transportation sector is highly regarded.
• Strong digital literacy and the ability to navigate complex booking systems efficiently.
• Excellent problem-solving skills and the ability to remain calm in fast-paced environments.
• A genuine passion for the travel and transportation industry.

What We Offer

• Competitive Monthly Salary plus 13th and 14th salary bonuses per year.
• Fully Paid Training to ensure your success in this French Speaking Transportation Customer Experts position in Greece.
• Comprehensive Health Insurance and wellness benefits.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation, and local settling-in processes.
• Monthly Performance Bonus structures.
• A vibrant, multicultural working environment with significant career progression opportunities within Greece.
• And Much More...

Life in Greece

Embracing the opportunity to work in Greece means choosing an unparalleled lifestyle defined by history, culture, and over 300 days of sunshine annually. Whether you are walking through the historic streets of Athens or enjoying the seaside vistas, jobs in Greece offer a unique work-life balance that is difficult to find anywhere else in Europe.

Our relocation experts are here to ensure your transition to life in Greece is seamless. From the world-famous Mediterranean cuisine to the welcoming local community, moving to Greece for this transportation-focused role is not just a professional upgrade; it is a life-changing experience that offers security, beauty, and adventure in equal measure.

How to Apply

If you are ready to take the next step in your career and join our growing team of professionals, we encourage you to click 'Apply Now' to submit your application. Mercier Consultancy Group is eager to review your profile and discuss how your skills align with this exciting role. We look forward to welcoming you to the team!