French Speaking Transportation Customer Experts

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group operates at the forefront of international talent acquisition and outsourced business solutions. We pride ourselves on connecting exceptional candidates with high-impact roles at global organizations. Our reputation is built on facilitating career pathways that offer both professional excellence and a rewarding change of scenery for ambitious specialists.

Position Profile

We are delighted to present a unique opportunity for France-based French speakers to elevate their career trajectory by moving to Greece as a Transportation Customer Expert. This position is crafted for those seeking to sharpen their logistical problem-solving abilities and gain prestigious international experience within a major industry. Joining our team allows you to build a robust professional portfolio while enjoying the unparalleled quality of life found in Greece.

Daily Duties & Objectives

• Maintain global industry standards and safety regulations while assisting travelers.
• Foster loyalty and brand satisfaction by providing high-touch service to every customer.
• Assist passengers via email, phone, and chat channels with efficiency and expertise.
• Oversee reservations, itinerary adjustments, and logistical bookings using specialized software platforms.
• Address complex inquiries regarding travel delays or logistics with calm, professional resolve.
• Provide actionable insights on passenger trends to help drive service excellence.
• Deliver premium support to travelers across the worldwide transport network.

Candidate Qualifications

• Strong capacity for critical thinking and maintaining composure under pressure.
• Fluent command of the French language (verbal and written).
• Background in tourism, customer service, or the transportation sector is considered a significant asset.
• Possession of a valid EU passport or legal work permit is an absolute requirement.
• Genuine interest in the travel sector.
• Technical proficiency to navigate complex booking digital ecosystems.

Compensation & Relocation Benefits

• Attractive monthly salary bolstered by 13th and 14th-month pay bonuses.
• Extensive, fully paid initial training to guarantee your success in Greece.
• Full relocation coverage, including airfare, hotel stay, and transport assistance.
• Dedicated relocation concierge services to manage all documentation and settling-in logistics.
• Comprehensive healthcare coverage and wellness benefits.
• Incentive-based monthly performance bonuses.
• Significant internal growth prospects within our diverse, international team in Greece.
• And Much More...

Living in Greece

Relocating to Greece offers a lifestyle defined by a legendary climate, with year-round sunshine and a deep historical backdrop. Beyond the workplace, you will find an ideal work-life balance while exploring world-class beaches or iconic landmarks, making it an excellent choice for a professional move.

Our support team ensures your move to Greece is effortless and well-managed. From the warm hospitality of the local people to the exquisite Mediterranean diet, choosing to move to Greece for this role is an opportunity to embrace adventure, safety, and a vibrant new chapter in your life.

Application Instructions

If you are prepared to advance your professional journey, please select 'Apply Now' to share your credentials with us. The team at Mercier Consultancy Group is looking forward to assessing your experience and discussing your future with our organization. We hope to welcome you aboard soon!