French Speaking Technical Support Customer Experts

Who We Are at Mercier Consultancy Group

As a leading authority in European recruitment and BPO strategies, Mercier Consultancy Group specializes in matching elite talent with world-class international corporations. We are committed to empowering professionals through life-changing relocations, providing end-to-end support for those pursuing prestigious roles, such as the French Speaking Technical Support Customer Experts positions currently available in Greece.

The Role and Your New Lifestyle

Escape the daily grind and trade the rainy Dutch landscape for the endless sunshine of the Mediterranean. This is a unique opportunity for Netherlands-based French speakers to elevate their career while living an adventurous, sun-drenched lifestyle in Greece. We are searching for tech-savvy individuals ready to thrive in the consumer electronics sector, backed by a generous relocation package and a supportive, high-performance work culture.

Core Duties

• Maintain a deep understanding of evolving consumer electronics trends and keep current with relevant product manuals.
• Assist users in resolving complex inquiries regarding home entertainment, smart devices, and mobile technology with patience and precision.
• Coordinate with internal teams to flag difficult technical matters and assist in refining internal knowledge-sharing documentation.
• Manage high volumes of technical queries via live chat, email, and phone, ensuring top-tier satisfaction metrics.
• Log every customer interaction thoroughly in our centralized CRM platform to ensure high data integrity.
• Support customers in France by providing expert-level troubleshooting for high-end electronic products.
• Walk customers through firmware installations, device setups, and advanced technical fixes.

Criteria for Success

• Must be a native or fluent speaker of French (both written and oral).
• A genuine passion for consumer technology and a desire to resolve user challenges.
• Proficiency in English to collaborate effectively within our multicultural workplace.
• Possession of a valid EU passport (required for this relocation).
• An analytical mind paired with a customer-centric attitude.
• Previous experience in a technical support or similar service-based environment is highly preferred.

Incentives and Benefits

• Competitive base salary plus monthly performance-based bonuses.
• Full relocation support: covering flights, airport transfers, and hotel accommodation.
• Comprehensive, paid training curriculum focused on cutting-edge electronics.
• Professional growth opportunities and career pathway planning.
• Medical insurance and local welfare benefits.
• Personalized assistance from our Relocation Concierge team to manage your move to Greece and help you settle in.
• And many additional perks.

Discovering Greece

Relocating to Greece offers more than just a job; it is an entry into a world-renowned quality of life. From the iconic historical architecture to the vibrant island nightlife and legendary Mediterranean cuisine, this country provides an unparalleled backdrop for your professional and personal growth. Embracing a career in Greece means joining a culture that truly values hospitality and the harmony between work and leisure.

You will enjoy a remarkably high standard of living that remains affordable, allowing you to explore pristine beaches and ancient ruins in your downtime. Our dedicated relocation concierge services take the stress out of your move to Greece, allowing you to focus entirely on acclimating to the welcoming culture and soaking up the Mediterranean sunshine.

Application Procedure

Are you ready to pursue this professional journey and start your Mediterranean adventure? Click the Apply Now button to submit your details. Become part of the Mercier Consultancy Group team today and begin your new chapter as a technical expert in Greece. We look forward to reviewing your application!