French Speaking Technical Support Customer Experts

Who We Are at Mercier Consultancy Group

As a top-tier European recruitment and BPO consultancy, Mercier Consultancy Group serves as a bridge for talented individuals aiming for global career impact. We specialize in simplifying the complex journey of international relocation, ensuring our candidates move effortlessly into rewarding roles, such as our current opening for French Speaking Technical Support Customer Experts in Greece.

The Role and the Journey

Imagine trading your daily routine for endless sunshine, vibrant cultural exploration, and a career in the dynamic world of consumer electronics. We are offering a unique opportunity for Belgium-based French speakers to work remotely from Greece, providing a path to personal growth and professional success. You will be fully supported by our relocation experts as you transition to your new life under the Mediterranean sun.

Daily Professional Duties

• Maintain a comprehensive understanding of current electronics trends and technical manuals.
• Assist customers via live chat, phone, and email to deliver top-tier support and satisfaction.
• Resolve technical challenges involving smart home products, software, and hardware peripherals.
• Coordinate with internal departments to escalate technical concerns and enhance knowledge-based resources.
• Walk customers through firmware updates and complex setups with ease and professionalism.
• Provide expert troubleshooting for users located in France regarding premier electronics gear.
• Log all client interactions meticulously in our centralized CRM to uphold high standards of data integrity.

Essential Candidate Profile

• Native or fluent proficiency in French (written and spoken).
• Mandatory possession of a valid EU passport.
• A knack for analytical problem-solving and a dedication to superior customer service.
• A genuine passion for consumer tech and assisting others with digital tools.
• Strong command of English for day-to-day operations in a diverse, international setting.
• Background in technical support or client-focused positions is considered an asset.

Compensation and Benefits Package

• Comprehensive, paid training covering state-of-the-art tech.
• Full relocation support, including flight tickets, hotel stay, and transfers.
• Competitive base salary paid monthly.
• Annual performance bonuses.
• A dedicated team of Relocation Experts to manage your housing, paperwork, and settling-in process.
• Two additional salaries annually (the standard 13th and 14th months).
• Access to clear career pathways and internal professional development opportunities.
• Private health coverage and additional local perks.
• And Much More...

Embracing Life in Greece

Relocating to Greece means opening the door to a lifestyle that balances professional ambition with the relaxed beauty of the Mediterranean. From exploring ancient archaeological sites to experiencing the legendary nightlife and serene island beaches, living in Greece is an adventure in itself. Our team ensures your arrival is stress-free, so you can start immersing yourself in the local culture and world-class cuisine immediately.

Your quality of life will reach new heights here, where the cost of living is affordable and the community is known for its legendary hospitality. Moving to Greece allows you to leave behind the mundane and embrace a vibrant, sunny environment. We take care of all the logistical heavy lifting, leaving you free to enjoy the spirit and warmth of this magnificent country.

Begin Your Application

Are you ready to elevate your career and start a thrilling new chapter? Simply click the Apply Now button to begin. We at Mercier Consultancy Group are excited to review your credentials and help you settle into your new life as a technical support expert in Greece. We look forward to hearing from you!