French Speaking Microsoft Technical Support Experts

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group operates at the forefront of international recruitment and BPO strategy. We bridge the gap between world-class talent and global market leaders. Our expertise lies in fostering career development within the Customer Support Services sphere, where we consistently place highly skilled candidates into roles that facilitate professional and personal growth.

Your Next Adventure Awaits

Picture yourself trading the grey skies of Belgium for the radiant Mediterranean sun and a life filled with adventure. We are currently scouting for talented individuals to join our mission as French Speaking Microsoft Technical Support Experts in Greece. This role represents a unique opportunity for Belgium-based professionals to relocate to an environment defined by stunning coastlines, a rich historical landscape, and a fast-paced professional atmosphere.

Daily Duties and Objectives

• Maintain meticulous digital records in our CRM to track troubleshooting progress and facilitate future resolutions.
• Coordinate with international colleagues to refine support workflows and enhance our overall service standards.
• Deliver expert technical guidance to French-speaking customers using a variety of Microsoft software solutions.
• Consistently reach and exceed defined service level agreements (SLAs) through efficient, solution-oriented interactions.
• Provide support via diverse communication channels, including live chat, email, and telephone, ensuring top-tier user satisfaction.
• Demonstrate empathy and patience when navigating complex customer technical issues.
• Keep pace with emerging technologies and updated Microsoft protocols to ensure your expertise remains ahead of the curve.

Candidate Profile

• Professional-level proficiency in French, both verbal and written.
• An EU passport that is current and valid.
• A natural affinity for technology and a genuine desire to assist others with complex problem-solving.
• Outstanding interpersonal communication abilities suited to a high-demand Customer Support Services environment.
• Prior experience within the technical support domain is highly regarded for these positions in Greece.
• A flexible, adaptable mindset capable of thriving in a vibrant, international workplace culture.

Benefits and Compensation

• A fully inclusive relocation package covering flights, transfers, and initial hotel accommodation for your move to Greece.
• Access to our dedicated Relocation Concierge to simplify your transition, from finding housing to finalizing local paperwork.
• Comprehensive health insurance plan.
• Attractive monthly salary bolstered by two additional payments annually (13th and 14th months).
• A robust performance-based bonus scheme designed to reward your hard work.
• Full-scale training programs provided to guarantee you are fully equipped for success.
• Clear pathways for career progression within the international customer service sector.
• Additional perks and benefits tailored for our international staff.

Embracing Life in Greece

Relocating to Greece offers more than just a job; it is a lifestyle transformation. With year-round sunlight and an endless array of archaeological wonders to explore, you will find a perfect balance between a challenging career and the leisure of the Mediterranean. It is a land where modern city life and ancient traditions coexist, providing a backdrop that is as inspiring as it is relaxing.

Our comprehensive support system means that your journey to Greece is as smooth as possible. Between the mouth-watering Mediterranean diet and the abundance of social and outdoor activities, it is easy to see why so many professionals choose to build their future here. If you are looking for a career change that offers genuine adventure and stability, this is the perfect opportunity.

Taking the Next Step

Are you ready to commit to your future as a French Speaking Microsoft Technical Support Expert in Greece? Select the 'Apply Now' button to share your resume with us. Our team at Mercier Consultancy Group looks forward to discussing how your skills align with our international team’s goals.