French Speaking Customer Service for a Prestigious Automotive Brand

Who is Mercier Consultancy Group?

At Mercier Consultancy Group, we act as a bridge between ambitious professionals and global industry leaders. Recognized for our expertise in international workforce solutions, we specialize in curating high-value career paths for multilingual talent, including this exciting opportunity for a French Speaking Customer Service professional to embark on a career in Greece.

Position Summary and Growth Potential

This role offers a unique opportunity for Portugal-based French speakers to elevate their professional profile by working abroad. We are searching for a motivated communicator who is eager to sharpen their technical skills while representing a luxury automotive leader. Beyond gaining exposure to international business standards, you will cultivate a global network and enhance your customer experience expertise during your time working in Greece.

Core Duties

• Maintain precise CRM documentation to track service history and contribute to long-term quality improvement initiatives.
• Represent the brand as a key point of contact, ensuring every interaction meets high-end luxury standards.
• Assist French-speaking clients with technical queries, vehicle operations, and general maintenance guidance.
• Utilize phone, email, and live chat channels to deliver empathetic and efficient customer assistance.
• Stay ahead of the curve by mastering technical vehicle data and staying informed on premium service innovations.
• Work closely with internal departments to facilitate quick resolutions for complex vehicle-related issues.
• Solve customer challenges proactively, fostering brand loyalty and ensuring a seamless ownership journey.

Candidate Qualifications

• Must be a holder of a valid EU passport or possess a work permit authorized for the EU.
• Fluent or native proficiency in the French language (oral and written).
• Strong command of English for effective interaction within our multicultural corporate environment.
• Demonstrable interest or background in premium customer relations or the automotive sector.
• Comfortable navigating modern digital tools and automotive software platforms.
• Outstanding interpersonal skills with a dedicated focus on exceeding service benchmarks.

Compensation and Benefits

• Comprehensive relocation support, including flight, arrival transfer, and initial hotel stay.
• Attractive monthly performance-based bonuses tied to your service success.
• Full-scale training program covering proprietary automotive protocols.
• Competitive base salary, supplemented by 2 additional yearly salaries (13th and 14th months).
• Access to our dedicated Relocation Experts, who assist with paperwork, finding housing, and local integration.
• Full health and private medical insurance coverage.
• Clear pathways for professional progression within a top-tier international firm.
• Plus many additional lifestyle and work-related benefits.

The Experience of Living in Greece

Relocating to Greece is more than a career step; it is an invitation to enjoy a world-class Mediterranean lifestyle. With sunshine gracing the region for most of the year, you will have ample opportunity to visit historic landmarks and enjoy breathtaking seaside vistas. When you accept this role, you are choosing to immerse yourself in a welcoming culture celebrated for its warmth and vibrant community life.

Aside from the professional advantages, life in Greece offers a unique chance to savor a Mediterranean diet and a slower, more intentional pace of life. Our expert concierge team will handle your transition, ensuring that moving to Greece is a stress-free experience that lets you focus on your new life. Apply now to secure your future in this beautiful Mediterranean destination.

Apply to Join Our Team

If you are a French speaker ready to push your career to new heights with a premier automotive brand, we encourage you to submit your application today. Become a part of the professional community at Mercier Consultancy Group and let us help you thrive in an elite international role.

Mercier Consultancy Group – Connecting Talent to Excellence.