French Speaking Customer Service for a Prestigious Automotive Brand

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a global bridge for high-caliber talent, partnering with market-leading enterprises to secure top-tier placements. We take pride in our role as a specialist agency for European recruitment, consistently placing skilled candidates into rewarding positions, such as this French Speaking Customer Service for a Prestigious Automotive Brand role in Greece.

The Role and Lifestyle Opportunity

Imagine swapping the daily grind for the golden glow of the Mediterranean sun; this is a unique opportunity for Netherlands-based French speakers to elevate their career by relocating to Greece for an adventure in the automotive sector. We are looking for a sharp, communicative professional ready to provide world-class support for a luxury vehicle manufacturer, blending personal growth with the vibrant, sun-drenched lifestyle of a true European destination.

Daily Duties and Expectations

• Maintain detailed customer records via CRM platforms to help analyze service trends and elevate the user journey.
• Stay ahead of the curve regarding luxury brand specifications, new vehicle technology, and elite service standards.
• Serve as the dedicated face of a premier automotive manufacturer, ensuring every interaction echoes the brand’s exclusivity.
• Resolve vehicle-related inquiries by collaborating with internal departments to secure fast, accurate resolutions.
• Provide expert, high-level technical guidance and general support to French-speaking clients regarding their vehicles.
• Expertly navigate phone, email, and live chat platforms with a focus on empathy, professionalism, and solution-oriented service.
• Proactively troubleshoot concerns to ensure maximum customer satisfaction and lasting brand loyalty.

Candidate Prerequisites

• Excellent grasp of the English language to function effectively within our diverse, international corporate setting.
• A valid EU passport or the appropriate work permit to legally work within the European Union.
• Natural tech-savviness with a quick ability to master specialized digital automotive software.
• Native or fluent proficiency in French (both written and spoken) is an essential requirement.
• A genuine passion for high-end service delivery combined with stellar communication skills.
• Prior background in luxury customer support or within the automotive industry is highly valued.

Our Comprehensive Benefits Package

• Full relocation support: flight, hotel upon landing, and airport transfers fully covered.
• Performance-based monthly bonuses for meeting quality and excellence metrics.
• A competitive salary structure augmented by two additional salaries (13th and 14th months) every year.
• A dedicated Relocation Concierge team to assist you with your housing, legal documentation, and arrival transition.
• Professional advancement prospects within one of the most prestigious automotive roles available today.
• In-depth, paid induction training focused on automotive systems and brand-specific protocols.
• Private medical insurance and high-quality health coverage.
• Additional perks and benefits.

Living and Working in Greece

Choosing to relocate to Greece is about embracing a Mediterranean lifestyle where the sun shines year-round, offering an ideal environment for those who love exploring historical landmarks and pristine shorelines. By joining our team in Greece, you become part of a welcoming, vibrant culture that prioritizes social connection and an improved work-life balance.

Beyond the career-defining work, you will fall in love with the local cuisine and the relaxed rhythm of daily life. Our expert relocation team handles every logistical detail, ensuring your move to Greece is stress-free so you can start enjoying the coastal beauty and rich culture immediately. Discover why so many professionals decide to call this incredible country home.

Start Your Application

Are you prepared to push your career to the next level with a world-leading automotive brand? If you are a French speaker ready for a fresh start, submit your application today. Let Mercier Consultancy Group support you in securing this premier role and launching your new life abroad.

Mercier Consultancy Group – Connecting Talent to Excellence.