French Speaking Customer Service for a Prestigious Automotive Brand

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group serves as a global bridge between ambitious professionals and industry-leading corporations. As specialists in international talent acquisition and managed business services, we pride ourselves on securing life-changing career paths for our candidates. We are currently scouting for exceptional French-speaking talent to join a high-profile automotive project, offering a chance for those currently based in Switzerland to relocate to the heart of the Mediterranean.

Position Highlights

We invite you to join a supportive, multicultural community where your talent is celebrated. This role represents a fantastic opportunity to align your language skills with a world-leading brand in the automotive sector. If you are eager to combine professional growth with a refreshing change of scenery, our team offers the perfect environment for you to thrive while building your future in Greece.

What You Will Do

• Maintain meticulous digital logs within our CRM software to ensure service transparency and continuous improvement.
• Represent a top-tier automotive name, acting as a true brand advocate during every interaction.
• Address customer inquiries via chat, telephone, and email with a focus on empathy, clarity, and professionalism.
• Assist French-speaking owners with technical vehicle guidance, service bookings, and maintenance questions.
• Deepen your expertise regarding advanced automotive specifications, luxury service protocols, and modern mobility trends.
• Diagnose and resolve client concerns to bolster long-term loyalty and satisfaction within the automotive market.
• Work in tandem with internal specialists to bridge the gap on complex queries and deliver swift, effective resolutions.

Essential Candidate Profile

• Flawless French verbal and written skills.
• A valid EU passport or appropriate work authorization for the European Union.
• Proven ability to adapt to sophisticated automotive digital platforms and software suites.
• Excellent English proficiency to navigate our diverse office culture.
• A natural aptitude for providing premium-tier support.
• Prior experience in high-end client support or the automotive industry is strongly favored.

Your Compensation and Benefits

• Comprehensive relocation support, including flight, hotel stay, and transport upon arrival.
• Professional relocation concierge services to assist with your move and local integration in Greece.
• Highly competitive salary, plus the security of 13th and 14th salaries paid annually.
• Incentive-based performance bonuses tied to service excellence and quality targets.
• Full, paid training program covering all specific brand protocols and technical systems.
• Full private medical coverage and health insurance.
• A pathway to long-term career success in one of Europe’s most desirable roles.
• Plus many additional advantages.

Experience Greece

Moving to Greece provides an incredible boost to your quality of life, blending ancient culture with a modern, relaxed Mediterranean rhythm. Imagine spending your downtime enjoying world-class beaches, sunshine that lasts almost all year, and a globally celebrated culinary landscape. By relocating here for this career opportunity, you are choosing a country known for its genuine warmth and community spirit.

Settling into your new environment is made simple by our dedicated experts, who handle all the administrative heavy lifting so you can focus on the adventure ahead. From historical exploration to a thriving social life, life in Greece offers the ideal balance. We welcome you to join our growing team and start your new chapter under the Greek sun.

Apply Today

Are you prepared to align your professional future with a prestigious automotive manufacturer? If you have the required language skills and a drive for excellence, please reach out to us. Become part of the Mercier Consultancy Group family and take the next significant step in your career journey.

Mercier Consultancy Group — Excellence in Talent Connections.