French Speaking Customer Service for a Prestigious Automotive Brand

Who is Mercier Consultancy Group?

At Mercier Consultancy Group, we act as a bridge between top-tier global talent and industry-leading corporations. As an authority in international workforce management, we take pride in placing skilled professionals into high-visibility, career-defining roles. We are currently scouting for exceptional individuals to join our team in Greece, facilitating a premium experience for a world-renowned automotive name.

The Opportunity Awaits

If you are seeking a change of pace that combines professional ambition with the allure of Mediterranean sunshine, this role is for you. We are presenting a unique opportunity for Belgium-based French speakers to elevate their career by relocating to Greece, trading the daily grind for an adventure in one of Europe’s most vibrant landscapes. You will be joining an elite group tasked with delivering high-end support for a prestigious automotive manufacturer, making this the perfect transition for those who crave both professional growth and a higher quality of life.

Your Daily Impact

• Utilize our CRM platform to document inquiries, ensuring every interaction helps refine future service strategies.
• Stay informed on the latest automotive innovations and luxury service standards to provide knowledgeable, accurate guidance.
• Provide technical support and concierge-level assistance to French-speaking clients regarding their vehicles.
• Work in tandem with specialized teams to resolve complex vehicle issues, delivering swift and reliable solutions.
• Function as a brand representative, ensuring every customer contact maintains the elite reputation of our automotive partner.
• Address customer needs through various communication platforms, including live chat, email, and phone, with empathy and professional poise.
• Ensure high levels of customer retention and satisfaction through diligent troubleshooting and expert communication.

Ideal Candidate Profile

• Expertise in both written and spoken French is non-negotiable.
• You hold a valid EU passport or a permit that grants you full working rights within the EU.
• High-level proficiency in English is required to navigate our international corporate environment.
• Proven background in luxury customer support or within the automotive industry is highly valued.
• Natural tech-savviness, with the ability to quickly master new digital tools and automotive software.
• A service-oriented mindset, coupled with the desire to consistently deliver excellence.

Benefits and Compensation

• Full relocation support: we cover your flight, hotel stay, and airport transfer upon arrival.
• Exclusive access to a relocation concierge team dedicated to settling you into your new home in Greece.
• Comprehensive private health insurance package.
• Generous performance-based bonuses linked to service KPIs.
• Detailed, fully paid training program to master brand-specific vehicle protocols.
• A long-term career path within one of the most exciting job markets in Europe.
• Plus, a range of other local benefits.

The Experience of Living in Greece

Life in Greece is defined by its glorious weather and endless opportunities for discovery. With over 300 days of annual sunshine, your weekends become opportunities to explore legendary historical landmarks or relax on world-class beaches. Choosing to move to Greece for this role means more than just a job; it’s an invitation to experience a warm, welcoming culture and a balanced lifestyle that puts well-being at the forefront.

We take the stress out of your relocation with a specialized team that manages all the logistical heavy lifting, from accommodation assistance to local documentation. This ensures that when you arrive in Greece, your only focus is settling into your new environment and enjoying the Mediterranean culture. We invite you to build your future with us in this stunning destination.

Ready to Begin?

If you are an articulate French speaker eager to represent a premier automotive brand, we want to hear from you. Submit your application to Mercier Consultancy Group today to take the next step in your career and start your new life in Greece.

Mercier Consultancy Group — Where Talent Meets Global Opportunity.