French Speaking Customer Experts for Salt

Who We Are at Mercier Consultancy Group

As a global leader in talent acquisition, Mercier Consultancy Group serves as the vital link between high-achieving professionals and world-class organizations. Our mission is to facilitate seamless career transitions, providing bespoke support that enables candidates to thrive in international settings while meeting the sophisticated operational standards of our esteemed corporate partners.

Career Development & Opportunities

This is a unique opportunity for Portugal-based French speakers to elevate their professional trajectory by relocating to Greece for a high-impact role with Salt. Beyond the immediate job function, this position offers an environment designed to sharpen your technical expertise and client-relation skills within the telecommunications sector. By immersing yourself in a new market and culture, you will gain invaluable international experience that distinguishes your portfolio and positions you for future growth within a competitive global landscape.

Core Duties & Daily Operations

• Maintain constant engagement with internal teams to refine service workflows and optimize the overall customer journey.
• Provide comprehensive resolutions for Salt subscribers, delivering clear and professional communication for all inquiries.
• Ensure high satisfaction levels by offering empathetic, efficient, and solution-oriented interactions.
• Stay ahead of the curve by mastering new Salt service launches and emerging telecommunications technologies.
• Offer specialized technical guidance regarding fiber, internet, and mobile connectivity issues.
• Engage in ongoing educational modules to sharpen your proficiency in current telecommunications systems.
• Handle account administration, including modification of plans and addressing billing-related questions in a high-volume setting.

Candidate Prerequisites

• A genuine passion for digital innovation and the telecommunications field.
• An ability to synthesize complex technical details into clear, user-friendly language.
• Possession of a valid EU passport or existing work authorization for Greece.
• Fluency in French (native or professional proficiency) is an essential requirement.
• A proactive, customer-focused approach with a natural aptitude for problem-solving.
• A readiness to embrace a new chapter by relocating to and working from Greece.

Compensation & Benefits Package

• Full coverage of professional training programs covering Salt protocols and systems.
• Generous monthly remuneration plus the added security of 13th and 14th salaries per year.
• Complete Relocation Support: Our dedicated concierge team manages your flight, airport transfer, initial hotel accommodation, and all necessary paperwork for your move to Greece.
• Comprehensive health coverage and exclusive corporate perks.
• Performance-based monthly bonuses tied to your service excellence.
• Additional benefits and much more.

Living and Working in Greece

Choosing to work in Greece means choosing an extraordinary lifestyle defined by sunshine, ancient heritage, and a warm, welcoming society. Whether you are wandering through the historic streets of Athens or relaxing by the Mediterranean coastline, you will find that the country offers an excellent work-life balance that is both enriching and deeply rewarding.

We simplify your relocation to Greece, ensuring that you can focus entirely on enjoying your new surroundings and accelerating your professional journey. From the Mediterranean gastronomy to the vibrant international community, your time spent working in Greece will be a transformative life experience. Join our team today and build your future in this stunning Mediterranean hub.

How to Get Started

If you are prepared to advance your professional path as a French Speaking Customer Expert for Salt, submit your application today. We are excited to help you launch this new chapter in Athens. Our team is ready to review your application and discuss your future with us.

Best regards,
The Recruitment Team at Mercier Consultancy Group