French Speaking Customer Experts for Salt

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and leading global organizations. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to advance their careers while ensuring our partners achieve operational excellence.

Job Overview

We are currently sourcing top-tier talent for the French Speaking Customer Experts for Salt position in Greece, a unique opportunity to represent a leader in the telecommunications industry. This role is perfect for those seeking one of the premier French-speaking jobs in Europe while enjoying a vibrant Mediterranean lifestyle.

Key Responsibilities

• Serve as the primary point of contact for Salt telecommunications subscribers, addressing queries with precision and professionalism.
• Provide expert troubleshooting and technical support for mobile, internet, and fiber-optic services.
• Manage customer accounts, update service plans, and resolve billing inquiries within a fast-paced telecommunications environment.
• Champion customer satisfaction by ensuring high-quality, efficient, and empathetic service in every interaction.
• Stay up-to-date with the latest telecommunications technology and Salt product launches to provide accurate, value-added consultations.
• Collaborate with internal departments to streamline customer experience workflows and improve service delivery.
• Actively participate in training modules to maintain industry-leading expertise in modern telecommunications solutions.

Requirements

• Native or fluent French (spoken and written) is mandatory to succeed in this role.
• Valid EU passport or work authorization for Greece.
• Strong interest in the telecommunications industry and digital innovation.
• Excellent communication skills and the ability to explain complex technical concepts simply.
• Customer-oriented mindset with a passion for problem-solving in a fast-paced environment.
• Adaptability and enthusiasm for living and working abroad in Greece.

What We Offer

• Competitive Monthly Salary plus 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus linked to service quality.
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles all documentation, accommodation, and settling in for your move to Greece.
• Fully Paid professional training on Salt systems and telecommunications protocols.
• Comprehensive Health Insurance and additional corporate benefits.
• And Much More...

Life in Greece

Embark on an incredible professional journey by securing one of our available jobs in Greece. Known for its historical grandeur, sun-drenched coastlines, and a world-renowned culture of hospitality, Greece offers an unparalleled quality of life. From the bustling energy of Athens to the serene beauty of the Aegean, you will find that living and working in Greece is a life-changing experience.

Our relocation experts are here to ensure your transition to Greece is seamless. Whether you are looking to explore the vibrant culinary scene or simply enjoy the Mediterranean climate, relocating to Greece provides the perfect balance of career growth and personal enrichment. Take the next step in your career and join the international community in beautiful Greece today.

How to Apply

If you are ready to take your career to the next level as a French Speaking Customer Expert for Salt, we invite you to apply now. Join our team and start your new adventure in Athens. We look forward to reviewing your application.

Sincerely,
The Recruitment Team at Mercier Consultancy Group