French Speaking Customer Experts for Miele

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we thrive on building bridges between exceptional talent and iconic global enterprises. As a leading international recruitment and BPO authority, our mission is to empower professionals by opening doors to transformative career opportunities across Europe, specifically focusing on high-caliber French-speaking roles that promise both growth and adventure.

The Opportunity

We are currently opening our doors to talented individuals ready to join our vibrant community in Athens as French Speaking Customer Experts for Miele. This represents a unique opportunity for Switzerland-based French speakers to transition into a new lifestyle while working remotely from the heart of Greece. By joining our team, you will act as a primary advocate for Miele, a brand synonymous with luxury and reliability, ensuring their premium customer base receives a service experience that matches the quality of their high-end appliances. If you are seeking a role that blends professional prestige with a change of scenery, this is your moment to excel.

Daily Functions and Objectives

• Utilize multi-channel communication (live chat, email, and phone) to assist our clientele.
• Document all client interactions accurately, ensuring data integrity within our internal management systems.
• Represent the Miele brand with professionalism, ensuring that every touchpoint reinforces their long-standing reputation for excellence.
• Partner with our global support division to streamline resolution workflows and enhance overall efficiency.
• Provide personalized recommendations that help clients extract maximum value from their Miele household appliances.
• Deliver technical diagnostics and expert guidance to French-speaking users facing product-related queries.
• Offer consultative support to customers, helping them navigate the sophisticated features of Miele electronics.

What You Bring to the Table

• Fluency in French (native or professional level).
• Strong command of English to facilitate seamless training and internal corporate communication.
• Possession of a valid EU passport or the legal right to work in Greece.
• A naturally analytical mindset paired with an empathetic, people-first approach to problem-solving.
• Genuine curiosity about luxury electronics and modern home technology.
• Preparedness to work on-site in Athens, Greece, as this position requires in-person collaboration.

Benefits and Compensation

• A generous base salary bolstered by a competitive performance-based bonus structure.
• Full coverage of relocation costs, including flights, transfer services, and initial hotel housing.
• A dedicated Relocation Concierge team to manage your move, housing search, and administrative paperwork.
• Access to professional development via comprehensive, fully-paid training programs on all Miele product lines.
• Modern workspace facilities conveniently located in Athens.
• Comprehensive healthcare coverage and a suite of additional company-sponsored perks.
• Defined pathways for career progression within our international recruitment ecosystem.

The Greek Experience

Choosing to relocate to Greece means choosing a lifestyle defined by a remarkable equilibrium between career success and personal wellbeing. As you embark on this journey as a French Speaking Customer Expert for Miele, you will find yourself immersed in a land of deep history and endless blue skies. With nearly year-round sunshine and a culture that prioritizes social connection, Greece is the ideal destination for those who want to thrive professionally while enjoying an authentic Mediterranean lifestyle.

Life in Greece extends far beyond the professional sphere, inviting you to sample world-renowned gastronomy and explore a landscape ranging from historic monuments to pristine islands. Mercier Consultancy Group is dedicated to ensuring your move to Greece is as smooth as possible, providing comprehensive support that allows you to feel at home from day one. Join the many professionals who have already made the jump and started their next chapter in one of the world's most vibrant, welcoming countries.

Submit Your Application

Are you prepared to launch your career in Athens? We invite you to apply for this French Speaking Customer Experts for Miele position and begin your journey with Mercier Consultancy Group. Click the "Apply Now" link to upload your credentials; we are excited to review your background and help you secure this rewarding international role.