French Speaking Customer Experts for Miele

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class global brands. We specialize in facilitating seamless career transitions for professionals seeking to elevate their careers through high-impact French-speaking jobs across Europe.

Job Overview

We are currently seeking motivated professionals to join our team in Athens as French Speaking Customer Experts for Miele. In this prestigious consumer electronics role, you will represent a global leader in high-end appliances, providing world-class support and technical guidance to French-speaking customers looking for the perfect home experience. This is an exceptional opportunity to secure one of the most sought-after French-speaking jobs in Greece while advancing your career within a luxury industry sector.

Key Responsibilities

• Provide expert, professional advice to French-speaking customers regarding Miele’s high-end consumer electronics range.
• Assist clients with troubleshooting and technical inquiries for premium household appliances.
• Maintain the highest standards of brand representation, ensuring every interaction reflects Miele's commitment to quality.
• Effectively manage customer communication via phone, email, and live chat platforms.
• Identify customer needs and offer tailored solutions that enhance user experience with Miele products.
• Maintain accurate customer records and update product information in the internal database.
• Collaborate with the international support team to optimize response times and resolution quality.

Requirements

• Native or fluent French (spoken and written).
• Excellent English proficiency for internal reporting and training purposes.
• Valid EU passport or a valid Greek work permit.
• A passion for technology and premium consumer electronics.
• Strong interpersonal skills and a natural ability to solve problems with empathy and precision.
• Availability to work in Athens, Greece, as this is a fully on-site position.

What We Offer

• Competitive Monthly Salary with a performance-based bonus structure.
• Exceptional compensation package featuring 2 extra salaries per year (13th and 14th salary).
• Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation).
• Free Relocation Concierge — a dedicated team of Relocation Experts to handle your documentation, housing search, and settling-in process.
• Fully Paid Training programs to ensure you master the consumer electronics portfolio.
• Comprehensive Health Insurance and additional corporate benefits.
• Modern, state-of-the-art office environment in the heart of Athens.
• Opportunities for career advancement within our international network.

Life in Greece

Embracing the opportunity to live and work in Greece offers a unique balance of professional growth and Mediterranean living. As you step into this French Speaking Customer Experts for Miele position in Greece, you will enjoy a vibrant culture, world-famous historic sites, and a climate that boasts over 300 days of sunshine annually. Greece provides an unparalleled quality of life, where ancient traditions meet a modern, cosmopolitan atmosphere that continues to attract talent from across the globe.

Beyond the career benefits, living in Greece means indulging in world-class Mediterranean cuisine and enjoying a relaxed, welcoming social lifestyle. Whether you are exploring the bustling streets of Athens or escaping to the nearby islands, the relocation support provided by Mercier Consultancy Group ensures your transition to your new home in Greece is stress-free and exciting. Discover why so many professionals are choosing to pursue their careers in Greece and enjoy the perfect harmony of success and leisure.

How to Apply

Are you ready to elevate your career with this exciting opportunity in Athens? Take the next step toward your future by applying for this French Speaking Customer Experts for Miele position today. Simply click the "Apply Now" button to submit your CV and join the team at Mercier Consultancy Group. We look forward to facilitating your next professional chapter.