French Speaking Customer Experts for messaging app

Who We Are: Mercier Consultancy Group

As a leading authority in international recruitment and BPO solutions, Mercier Consultancy Group bridges the gap between ambitious professionals and global industry leaders. We are dedicated to providing a high-touch, personalized experience that supports your career trajectory while ensuring every step of your international transition is handled with expertise and care.

The Opportunity: Sun, Career, and Adventure

We are delighted to present a unique opportunity for Belgium-based French speakers to elevate their careers and embrace a sun-drenched lifestyle by relocating to Greece. This role within the fast-paced messaging and social media sector is perfect for those who crave adventure alongside professional advancement. If you thrive in digital environments and want to trade your daily routine for the Mediterranean coast, this is the career-defining move you have been waiting for.

Your Daily Impact

• Maintain a secure and welcoming community atmosphere for all users on the platform.
• Document user interactions and feedback meticulously within our internal CRM system.
• Represent the company’s brand through professional, high-quality, and helpful communication.
• Act as a primary point of contact for resolving user inquiries via social media, chat, and email.
• Partner with cross-functional teams to escalate technical issues and boost overall user satisfaction.
• Stay ahead of the curve regarding messaging app features and industry trends to better serve our user base.
• Deliver exceptional support experiences for users of a world-renowned messaging application.

What We Require From You

• A genuine enthusiasm for social networking platforms and modern digital communication tools.
• An EU passport is a strict requirement for your successful relocation to Greece.
• Native or highly proficient French language skills (both spoken and written).
• Fluency in English to navigate training sessions and corporate communications successfully.
• A commitment to relocating to the bustling city of Athens for this in-person position.
• Strong analytical abilities combined with a dedication to providing premium service.

The Benefits Package

• Fully Paid Relocation Package covering your flight, accommodation arrangements, and airport transfers.
• Access to our complimentary Relocation Concierge service to assist with paperwork and finding your new home.
• Industry-leading training and ongoing professional mentorship.
• Competitive monthly base pay paired with a performance-driven monthly bonus scheme.
• Comprehensive private healthcare coverage plus additional corporate incentives.
• Many other growth opportunities and perks.

Living the Dream in Greece

Embarking on this journey to Greece means trading your current scenery for the ancient history, golden beaches, and exceptional cuisine of Athens. This is not just a job; it is a lifestyle upgrade that offers an incredible balance between professional success and the relaxed, outdoor culture of the Mediterranean.

Our team handles every logistical detail of your move, ensuring your transition to Greece is seamless and worry-free. Connect with a vibrant expat community in Athens and see for yourself why so many professionals are choosing to build their futures in this breathtaking corner of the world.

How to Get Started

Ready to embark on your new chapter? Simply click Apply Now to send us your details. We look forward to evaluating your application and helping you transition into your exciting new life with Mercier Consultancy Group.