French Speaking Customer Experts for messaging app

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group serves as a high-end bridge for talent, linking exceptional professionals with global industry leaders. Our team specializes in streamlining the recruitment process, providing a bespoke, supportive experience that ensures your career transition is managed with the utmost care and professional precision.

Position Highlights

Break free from the daily grind and embrace a fresh chapter with this unique opportunity for Luxembourg-based French speakers to relocate and build a career in Greece. We are hiring proactive individuals to represent a world-class messaging platform. If you desire a role that balances professional advancement in the tech sector with the freedom of a sun-drenched Mediterranean lifestyle, this is your moment to make the change.

Core Duties

• Maintain a safe, welcoming, and positive atmosphere across the messaging platform.
• Document user interactions and relevant feedback systematically within our CRM systems.
• Assist users by addressing technical hurdles and account queries via email, chat, and social channels.
• Keep pace with evolving digital platform features and industry trends to provide top-tier assistance.
• Ensure that every touchpoint with the user matches the brand’s distinct, professional tone of voice.
• Work closely with internal departments to troubleshoot platform bugs and boost overall satisfaction.
• Deliver elite support to the expansive user base of an industry-leading global messaging app.

Candidate Qualifications

• Must hold a valid EU passport to secure your move and work authorization for Greece.
• Native or fluent proficiency in French, both spoken and written, is a fundamental requirement.
• Strong command of English for training sessions and corporate communication.
• Proven ability to analyze situations and deliver high-quality solutions to users.
• A genuine enthusiasm for digital communication tools and social media engagement.
• The readiness and desire to relocate to Athens for this onsite career move.

Our Benefits Package

• Comprehensive relocation support, including flights, initial hotel stay, and transfers.
• Attractive monthly salary base plus regular performance-linked bonuses.
• Enhanced compensation structure featuring 14 salaries per annum (including the 13th and 14th months).
• In-depth professional training to ensure you succeed in the social media industry.
• Dedicated relocation concierge to assist with paperwork and finding your new home.
• Full private health coverage and additional corporate perks.
• Many more advantages to support your relocation and long-term success.

Living and Working in Greece

Relocating to Greece means stepping into a lifestyle defined by a perfect blend of ancient heritage and modern vitality. From the stunning coastline to the exquisite flavors of Mediterranean dining, working in Athens provides an unparalleled quality of life that attracts ambitious professionals from all corners of the globe.

Our consultancy team is here to handle every logistical detail of your relocation to Greece, making your transition as seamless as possible. Join a thriving international community in the heart of Athens and experience firsthand why so many expatriates are choosing to build their future here.

Applying Today

If you are eager to elevate your professional profile and dive into a vibrant career in a beautiful European capital, we invite you to submit your application now. The Mercier Consultancy Group team is ready to review your details and support you through each phase of your move.