French Speaking Customer Experts for Mercedes-Benz

Who We Are at Mercier Consultancy Group

At Mercier Consultancy Group, we specialize in bridging the gap between exceptional talent and premier global career paths. As a leading international recruitment and outsourcing authority, we focus on delivering tailored strategies that allow our candidates to thrive in high-stakes environments while enjoying a significantly elevated standard of living.

The Role and Your Path to Freedom

We are currently opening doors for talented individuals seeking a shift in scenery, offering a unique opportunity for Luxembourg-based French speakers to embark on a career in Greece. This role allows you to break free from the traditional office routine, providing the flexibility and autonomy of a global role while representing the iconic luxury of Mercedes-Benz. If you are looking for a career that prioritizes both professional prestige and personal adventure, this is your sign to make the move to Greece.

Core Duties

• Maintain meticulous customer records within our CRM database to ensure compliance and precision.
• Provide high-level assistance to Mercedes-Benz clients regarding luxury vehicle service and technical features.
• Handle interactions across multiple platforms including chat, email, and telephone to preserve the brand’s premium reputation.
• Share industry insights and feedback with a global team to elevate client satisfaction standards across Europe.
• Offer professional guidance concerning maintenance schedules and digital automotive services.
• Address all client inquiries with the empathy and poise synonymous with the Mercedes-Benz name.
• Keep up-to-date with current automotive trends and tech advancements to ensure the information you provide is always top-tier.

Candidate Prerequisites

• A true passion for luxury client services and the automotive sector.
• Command of the French language at a native or fluent level, both in writing and speech.
• Strong interpersonal abilities, capable of managing sophisticated interactions with ease.
• Proficiency in English to participate in training and collaborate with your international colleagues.
• A valid EU passport or the appropriate documentation to legally work in Greece.
• A clear commitment and willingness to relocate to Greece for this opportunity.

Compensation and Benefits

• Professional training provided on all Mercedes-Benz systems and automotive luxury standards.
• Comprehensive healthcare coverage as part of your employment package.
• Attractive monthly base salary supplemented by 2 additional yearly salaries (13th and 14th months).
• Fully organized relocation support, including flight arrangements, initial hotel accommodation, and transfer services.
• A personal Relocation Concierge team to manage your paperwork, housing, and integration.
• A monthly performance bonus designed to recognize your individual contributions and dedication.
• Dynamic career advancement opportunities within a supportive, international workplace in Greece.
• And much more.

Experiencing Life in Greece

Choosing to work in Greece means embracing a lifestyle defined by balance. With more than 300 days of sunshine annually, the country serves as a magnificent backdrop for both your professional development and your personal enrichment.

Beyond the professional scope, you will find yourself immersed in a culture famed for its delicious Mediterranean diet, stunning vistas, and a warm, inviting social atmosphere. Our team handles every logistical detail of your relocation to Greece, ensuring that you can settle into your new home smoothly and start enjoying the high quality of life that defines this Mediterranean gem.

Application Process

Are you ready to take the next step in your career as a French Speaking Customer Expert for Mercedes-Benz in Greece? We invite you to Apply Now and join the Mercier Consultancy Group team. We look forward to receiving your information and exploring how you can grow with us.