French Speaking Customer Experts for Mercedes-Benz

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We pride ourselves on delivering bespoke career solutions that empower professionals to excel within global organizations while achieving an exceptional quality of life.

Job Overview

We are currently sourcing candidates for the French Speaking Customer Experts for Mercedes-Benz position in Greece, an exciting opportunity to represent a world-leading automotive icon. This role is ideal for individuals seeking high-impact French-speaking jobs that combine elite customer service standards with the prestige of the luxury automotive industry.

Key Responsibilities

• Act as the primary point of contact for Mercedes-Benz clients, providing support for inquiries regarding luxury vehicle features and services.
• Manage professional interactions through various channels including phone, email, and chat, maintaining the premium brand image of the automotive industry.
• Offer expert guidance on technical automotive specifications, digital vehicle services, and maintenance scheduling.
• Resolve customer concerns with empathy and precision, ensuring a seamless experience that reflects the excellence of the Mercedes-Benz brand.
• Maintain detailed customer records in our CRM system, ensuring data accuracy and compliance with global privacy standards.
• Collaborate with international teams to share market insights and improve customer satisfaction levels within the European market.
• Stay updated on the latest automotive innovations and industry trends to provide accurate, high-quality information to every caller.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Proficiency in English to ensure seamless internal communication and training participation.
• Valid EU passport or a valid work permit for Greece.
• A genuine passion for the automotive industry and high-end luxury client relations.
• Strong communication and interpersonal skills, with the ability to handle high-level client interactions with professionalism.
• Willingness to relocate to Greece for this fantastic career opportunity.

What We Offer

• Competitive Monthly Salary with the benefit of 2 extra salaries per year (13th and 14th salary).
• Monthly Performance Bonus to reward your commitment and excellence.
• Fully Paid Relocation Package (flight, transfer, hotel) included to ensure a smooth transition.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation, and settling in.
• Fully Paid Training on Mercedes-Benz systems and automotive luxury standards.
• Comprehensive Health Insurance package.
• Career development pathways and a supportive international work environment in Greece.
• And Much More...

Life in Greece

Choosing one of our jobs in Greece means choosing an unparalleled lifestyle. Greece offers a perfect blend of rich history, vibrant modern culture, and over 300 days of sunshine each year, making it an incredible destination for both professional and personal growth.

Beyond the professional benefits, living in Greece provides access to world-renowned Mediterranean cuisine, breathtaking landscapes, and a relaxed, welcoming community. With our dedicated support, moving to Greece becomes a stress-free adventure, allowing you to enjoy the high quality of life that this beautiful Mediterranean country is famous for.

How to Apply

If you are ready to advance your career with this French Speaking Customer Experts for Mercedes-Benz position in Greece, we encourage you to Apply Now. Join our team at Mercier Consultancy Group and take the next step in your professional journey. We look forward to reviewing your application.