French Speaking Customer Experts for Dyson

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we act as a vital link between elite global talent and forward-thinking industry pioneers. We hold a prestigious reputation in the European BPO and recruitment sectors, focusing on building long-term career trajectories that prioritize professional mastery and operational excellence.

Elevate Your Career Path

We are currently identifying talented individuals for the French Speaking Customer Experts for Dyson role in Greece. This is a unique opportunity for Portugal-based French speakers to transition into a career involving cutting-edge consumer electronics while significantly expanding their professional skill set. By joining this high-tech environment, you will benefit from intensive training and international experience, setting a strong foundation for your future growth.

Daily Professional Duties

• Serve as the primary voice for Dyson, offering sophisticated advice and insights on their premium technology portfolio to French-speaking users.
• Ensure Dyson’s market leadership is upheld by interacting with energy, professionalism, and deep brand passion.
• Provide personalized product recommendations, handle order processing, and manage warranty-related registrations.
• Analyze and troubleshoot technical issues, providing clear, actionable steps to restore product performance and maintain high customer satisfaction.
• Work alongside internal departments to address complex technical concerns in a timely, efficient manner.
• Stay ahead of the curve by maintaining comprehensive knowledge of Dyson’s latest industry-leading innovations.
• Meticulously document all customer interactions to help refine and optimize the overall support journey.

Essential Candidate Criteria

• A valid EU passport is strictly required for this role.
• Native or full professional fluency in French (written and spoken) is essential.
• A strong aptitude for technical learning and an enthusiasm for consumer electronics.
• The ability to work in a remote capacity, based physically in Greece.
• Excellent active listening abilities combined with a genuinely customer-first attitude.
• Comfortable navigating digital interfaces and CRM platforms, which will serve as a key asset.

The Package We Provide

• Monthly Performance Bonus structures tailored to recognize your individual results.
• Fully Paid Relocation Package, covering your flight, airport transfer, and hotel arrival stay.
• Access to our comprehensive Health Insurance policy.
• Expert product-focused training, fully paid, to ensure you are a confident Dyson authority.
• A diverse, inclusive, and international office culture in one of the premier locations for European employment.
• Dedicated Relocation Concierge service, helping you navigate logistics, paperwork, and housing as you relocate to Greece.
• Additional perks and benefits to be discussed.

Living and Working in Greece

Embracing a move to Greece means stepping into a lifestyle defined by breathtaking landscapes, iconic historical sites, and a welcoming culture. You will find that life here balances the pace of a modern international career with the laid-back rhythm of Mediterranean living, making it an ideal environment for those looking to expand their horizons. Whether you are navigating vibrant local markets or enjoying the sunny coastline, Greece offers a unique richness that enhances your personal well-being.

Our support team facilitates a smooth transition, allowing you to settle in and explore the local gastronomy and island culture without stress. This is more than just a job; it is a chance to join a thriving community of international professionals in a country renowned for its quality of life. Start your journey toward a brighter professional future in Greece today.

Submitting Your Application

If you feel ready to advance your career with a global technology leader, we invite you to submit your application now. Partner with Mercier Consultancy Group to begin this exciting chapter of your professional life. We are eager to review your credentials and welcome you to our growing team!