French Speaking Customer Expert for Premium Coffee Machines

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a global bridge, aligning elite talent with industry-leading enterprises across the continent. We focus on identifying versatile, multilingual specialists for high-impact vacancies, ensuring that every professional we represent gains a pathway toward long-term success and career satisfaction through our curated opportunities in Greece.

Position Overview

Embrace a career defined by independence and flexibility with this unique opportunity for Monaco-based French speakers to transition into a rewarding professional chapter in Greece. We are searching for an articulate, customer-focused specialist to serve as a French Speaking Customer Expert for Premium Coffee Machines. This role is your gateway into the fast-paced world of consumer electronics, where you will provide white-glove assistance for a prestigious luxury brand while embracing the legendary Mediterranean climate.

Role Expectations

• Log all client queries and technical troubleshooting steps within the internal tracking system.
• Assist customers by resolving technical questions concerning advanced smart coffee hardware.
• Offer high-level guidance to French-speaking users to ensure the best possible experience with their luxury appliances.
• Coordinate with our international service departments to escalate and resolve complex equipment issues.
• Champion brand loyalty by delivering a consistent, high-standard customer experience via chat, email, and telephone.
• Provide insightful advice on optimal brewing methods, device care, and upcoming product releases.
• Uphold the reputation of the company through professional, clear, and empathetic communication.

What We Require

• Proficiency in French at a native or fluent level, both written and spoken.
• Hold a valid EU passport or a legal permit to work in Greece.
• Proven ability to solve problems with a patient, customer-oriented mindset.
• Strong English language skills to facilitate smooth cooperation within our diverse team.
• A genuine interest in technology, gadgets, and premium home appliances.
• Prior background in a technical support or customer service environment is highly prioritized.

Benefits and Compensation

• Full relocation assistance (including flight, initial hotel stay, and transfer).
• A competitive salary augmented by two annual bonus salaries (13th and 14th months).
• Access to a dedicated Relocation Concierge to manage your housing search, legal documentation, and arrival process in Greece.
• Performance-based monthly incentive pay tied to key service milestones.
• Complete training programs covering all relevant consumer electronics product ranges.
• A comprehensive medical insurance plan and exclusive employee perks.
• The chance to work within a dynamic, diverse, and rapidly growing professional landscape in Greece.

Life in Greece

Choosing to relocate to Greece means choosing a life of sunshine, rich cultural heritage, and modern European comfort. Professionals who join us in Greece appreciate the balanced lifestyle, from tasting world-class culinary delights to relaxing on the stunning Aegean coastline during their downtime.

Our expert relocation team ensures that your transition to Greece is completely effortless. By handling the logistical burdens, we empower you to settle in quickly and focus entirely on excelling in your role within the consumer electronics industry, ensuring your move is as enriching personally as it is professionally.

Apply to Join Our Team

If you are eager to advance your career as a French Speaking Customer Expert for Premium Coffee Machines in Greece, we look forward to reviewing your application. Become a part of the Mercier Consultancy Group network and transform your professional trajectory today. Use the "Apply Now" link below to share your CV with us.