French Speaking Consumer Experts for JTI

Our Agency Profile

Mercier Consultancy Group stands at the forefront of global recruitment and business process outsourcing. We bridge the gap between ambitious professionals and prestigious multinational employers, focusing on delivering high-caliber staffing solutions. Our team prides itself on placing skilled French speakers into influential roles that drive long-term career success.

Role Objectives and Career Growth

For high-achieving professionals currently based in Portugal, we are thrilled to present a unique opportunity to elevate your skill set and expand your international profile as French Speaking Consumer Experts for JTI in Greece. This role is far more than a standard support position; it is a dedicated pathway for your professional development within the dynamic consumer electronics sphere, allowing you to master complex product ecosystems while working remotely in the heart of Greece.

Core Duties

• Maintain total command of the JTI product ecosystem to deliver precise information.
• Ensure all consumer interactions are meticulously recorded in CRM databases to influence product evolution.
• Act as the primary voice for the JTI brand, delivering premium support in French.
• Identify technical hurdles and guide users through effective troubleshooting and device configuration.
• Synthesize consumer feedback into actionable reports for global stakeholder review.
• Deliver empathetic and logical solutions to resolve even the most demanding consumer challenges.
• Provide high-touch service standards when engaging with users of advanced electronic products.

Candidate Prerequisites

• Professional fluency in French (both written and verbal) is a strict requirement.
• Applicants must hold a valid EU passport or a legal work permit for Greece.
• Prior background in technical helpdesk or high-quality customer service is strongly preferred.
• Demonstrable capability to handle remote responsibilities effectively within Greece.
• A keen, analytical approach to solving technical issues with clarity.
• An eager, growth-oriented mindset focused on mastering new technologies.

Total Compensation and Benefits

• Full coverage of flight, hotel, and transfer costs through our Relocation Package.
• An attractive monthly base salary.
• Comprehensive health insurance package.
• Bonus scheme based on monthly performance milestones.
• Access to a dedicated Relocation Concierge team to manage your move and local paperwork.
• Robust training program covering JTI product mastery and industry support standards.
• A flexible remote-work lifestyle based in the beautiful nation of Greece.
• Additional perks and benefits.

Experiencing Life in Greece

Relocating to Greece allows you to fully immerse yourself in a vibrant culture celebrated for its ancient history, sun-drenched coastlines, and exceptional Mediterranean culinary traditions. Choosing to work in Greece provides a refreshing perspective, blending professional growth with an enriched quality of life. Whether you are wandering through historic landmarks or relaxing by the Aegean Sea, you will find that the local atmosphere is perfect for personal and professional rejuvenation.

Beyond the professional advancement, your transition to Greece is supported every step of the way, ensuring that your move is completely hassle-free. If you crave a destination that merges a superior standard of living with new career prospects, accepting this French Speaking Consumer Experts for JTI position in Greece serves as the perfect launchpad for your next big adventure.

Next Steps for Applicants

Are you ready to take the next bold step in your career with Mercier Consultancy Group? We invite you to submit your CV by clicking the link provided. Our team will review your qualifications and contact you to discuss your potential future with us.