French Speaking Consumer Experts for JTI

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a global bridge between ambitious professionals and industry-leading corporations. By focusing on specialized recruitment solutions, we provide high-caliber candidates the opportunity to thrive in influential roles. We pride ourselves on fostering professional growth and delivering exceptional talent to our global partners.

Position Summary

We invite you to join our growing community of French Speaking Consumer Experts for JTI. This represents a unique opportunity for Switzerland-based French speakers to relocate for a fulfilling career path in Greece. You will be acting as a vital link for one of the most recognizable names in the consumer electronics field, enjoying a role that promotes both professional development and a high quality of life in a vibrant, sun-drenched environment.

Your Core Tasks

• Utilize sophisticated CRM platforms to track interactions and help refine future product experiences.
• Represent the JTI brand with the highest degree of expertise and professional tone in all French communications.
• Deliver empathetic, precise solutions to address complex consumer queries and enhance user loyalty.
• Work alongside international colleagues to exchange insights on product performance and consumer trends.
• Stay ahead of the curve regarding JTI’s product ecosystem and broader consumer electronics industry developments.
• Assist customers with technical setup, troubleshooting device navigation, and maintenance guidance.
• Offer specialized, high-touch guidance to consumers using advanced electronic products.

Essential Qualifications

• Proven background in technical support or high-end customer service, preferably within the tech/electronics sector.
• Full proficiency in French (verbal and written) is non-negotiable for this position.
• Possession of a valid EU passport, allowing for immediate employment in Greece.
• Sharp analytical thinking skills paired with a clear, effective communication style.
• A proactive mindset, eager to embrace continuous education within the technological landscape.
• Capability to work remotely from Greece with consistent discipline and professional integrity.

Our Compensation and Perks

• Comprehensive relocation package provided (inclusive of flight, hotel, and airport transfer).
• Competitive base salary.
• Access to a personalized relocation concierge service to assist with housing and local documentation.
• Performance-based monthly bonuses.
• Full health insurance coverage.
• Extensive initial training covering JTI product lines and industry best practices.
• The chance to enjoy a remote work lifestyle while living in the beautiful country of Greece.
• Ongoing professional growth opportunities.

Living and Working in Greece

Relocating to Greece offers a spectacular change of scenery, blending historic discovery with a modern Mediterranean lifestyle. Known for its endless sunshine, crystal-clear waters, and a relaxed pace, Greece provides an excellent backdrop for those looking to advance their career without sacrificing their well-being. You will find it easy to settle into the local culture, enjoying everything from traditional tavernas to the bustling coastal life that makes this region so iconic.

Your transition to Greece is fully supported by our relocation experts, ensuring your move to this stunning destination is handled with complete ease. If you are prepared to trade your current routine for a rewarding international adventure, our French Speaking Consumer Experts for JTI role offers the perfect platform for your next chapter.

How to Apply

Are you ready to take the next step in your professional journey? Use the "Apply Now" button to submit your credentials to Mercier Consultancy Group. We are excited to review your background and discuss how your skills align with our international team.