French Speaking Consumer Experts for JTI

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing, we specialize in high-impact roles, including exclusive French-speaking jobs, to ensure our partners achieve excellence in every interaction.

Job Overview

We are currently seeking talented individuals to join our team as French Speaking Consumer Experts for JTI, representing a global leader in the consumer electronics industry. This unique French Speaking Consumer Experts for JTI position in Greece offers a remote working environment combined with the opportunity to build an international career within a thriving, innovative sector.

Key Responsibilities

• Provide expert, high-touch support to consumers regarding sophisticated consumer electronics products.
• Troubleshoot technical inquiries and assist users with device navigation, maintenance, and setup.
• Maintain a deep understanding of the consumer electronics industry trends and the JTI product ecosystem.
• Resolve complex consumer concerns with empathy and precision, ensuring the highest level of satisfaction.
• Document all interactions accurately within our advanced CRM systems to drive product quality improvements.
• Collaborate with international teams to share consumer feedback and insights regarding product performance.
• Represent the JTI brand with professionalism and expertise in every French-language communication.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport or work permit to ensure legal compliance for jobs in Greece.
• Previous experience in customer service or technical support, ideally within consumer electronics.
• Excellent communication skills and an analytical mindset for technical problem-solving.
• Ability to work remotely within Greece, maintaining high productivity and professional standards.
• A proactive attitude towards continuous learning and development in the technology sector.

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus
• Fully Paid Training on JTI product lines and consumer electronics best practices
• Health Insurance coverage
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• An exciting remote work experience within the vibrant landscape of Greece
• And Much More...

Life in Greece

Embrace the Mediterranean lifestyle when you secure one of our French-speaking jobs in Greece. Known for its historical landmarks, stunning island landscapes, and world-renowned sunny weather, Greece offers an unparalleled quality of life for international professionals. Whether you are enjoying a coffee by the coast or exploring the rich cultural heritage, you will find that living and working in Greece is an experience that balances career ambition with personal wellness.

Beyond the career opportunity, relocating to Greece provides an entry into a world of exquisite gastronomy and welcoming local communities. Our comprehensive relocation support ensures your move to Greece is seamless and stress-free. If you are looking for a change of pace and a high standard of living, this French Speaking Consumer Experts for JTI position in Greece is the ideal gateway to your new life.

How to Apply

Are you ready to elevate your career with a leading firm? Join our team of experts today. Simply click the "Apply Now" button to submit your CV and begin your journey with Mercier Consultancy Group. We look forward to reviewing your application.