Finnish Speaking Video Streaming Customer Experts

Our Identity at Mercier Consultancy Group

At Mercier Consultancy Group, we specialize in connecting high-caliber professionals with prestigious global organizations. As a frontrunner in the international BPO and recruitment space, we focus on facilitating career paths that offer not just employment, but a transformative professional journey for our candidates.

Career Growth & Position Details

This is a unique opportunity for Denmark-based Finnish speakers to work remotely from Greece, designed for ambitious individuals looking to sharpen their technical support skills while working for a major brand. By stepping into this role, you will accelerate your career development within the booming video streaming sector, mastering industry-standard service protocols while gaining valuable international work experience.

Core Duties

• Ensure all security and data privacy standards are strictly followed during account management.
• Provide high-quality technical assistance and troubleshooting to Finnish-speaking streaming subscribers.
• Monitor and document user feedback to influence future improvements of the platform.
• Help customers resolve playback errors or connectivity hurdles to ensure uninterrupted entertainment.
• Collaborate across internal departments to uphold premium service benchmarks.
• Expertly guide users through billing questions and subscription management tasks.
• Keep pace with new software features and streaming trends to offer top-tier guidance.

Candidate Qualifications

• You hold a valid EU passport (mandatory requirement).
• You possess native or near-native proficiency in Finnish (written and spoken).
• You are eager to relocate and elevate your professional trajectory with this exciting opportunity.
• You have a genuine enthusiasm for streaming media and modern digital content.
• You demonstrate clear communication abilities and a naturally helpful, professional demeanor.
• Background in a client-facing or support-focused environment is highly valued.

Compensation & Benefits Package

• Fully covered relocation assistance (flights, transfer, and hotel).
• Comprehensive healthcare coverage.
• Competitive salary structure.
• Standard 13th and 14th monthly salaries included.
• Full, paid professional training.
• Incentive-based monthly performance bonuses.
• Support from our Relocation Concierge team to manage your move and local documentation.
• Numerous additional perks and company benefits.

Relocating to Greece

Moving to Greece means immersing yourself in a culture defined by its rich history, iconic coastal views, and an incredible lifestyle. By choosing to work in Greece, you bridge the gap between a challenging international career and the relaxed, sunny Mediterranean way of life, making it an ideal destination for professionals looking for a fresh start.

We ensure your transition is seamless with our full relocation support. From your first day, you will be able to enjoy the local culinary scene, the welcoming Mediterranean climate, and a harmonious balance of historical legacy and contemporary living. Join the thriving community of international talent in Greece and launch your next chapter with Mercier Consultancy Group.

Application Instructions

If you are prepared to advance your career and collaborate with global streaming leaders, click the Apply Now button to register your interest for the Finnish Speaking Video Streaming Customer Experts role in Greece. Our team looks forward to reviewing your credentials and welcoming you into the Mercier Consultancy Group network.