Finnish Speaking Netflix Customer Experts

Who We Are: Mercier Consultancy Group

As a distinguished global talent agency, Mercier Consultancy Group excels at bridging the gap between exceptional professionals and industry-leading corporations across the continent. We take pride in our tailored approach, focused on securing top-tier placements that empower our candidates to achieve both personal satisfaction and long-term career progression.

Your Path to Professional Freedom

We are thrilled to present a unique opportunity for Netherlands-based Finnish speakers to break free from the routine and pursue a career abroad. This role as a Finnish Speaking Netflix Customer Expert in Greece offers the perfect mix of professional growth within a major streaming powerhouse and the chance to embrace a new way of living. If you are seeking flexibility and a fresh start in a sunny Mediterranean environment, this position is designed to help you thrive.

Daily Professional Duties

• Maintain absolute data privacy and security compliance when managing user records.
• Assist subscribers by resolving technical playback issues, connectivity troubles, and account access requests.
• Champion the client brand by delivering empathetic, high-quality service across chat, email, and telephone.
• Analyze emerging user trends and report insights to international teams to refine streaming support workflows.
• Manage billing queries, subscription tier modifications, and device troubleshooting with speed and accuracy.
• Use expert knowledge of the platform's vast library to provide personalized viewing suggestions to users.
• Serve as a primary contact for customer inquiries, consistently striving for high resolution and satisfaction ratings.

Necessary Qualifications

• Proficiency in written and spoken Finnish at a native level.
• Clear communication skills in English for effective team integration and training participation.
• Proven ability to troubleshoot and resolve issues calmly while working under pressure.
• A valid EU passport or legal work authorization for employment in Greece.
• A strong interest in digital media, entertainment tech, and the streaming ecosystem.
• Prior background in technical support or customer service environments is viewed as a significant advantage.

The Benefits of Joining Us

• Full coverage of relocation logistics, including flights, initial hotel stay, and transfers.
• Support from our dedicated Relocation Concierge team to assist with your move, documentation, and local integration.
• Competitive salary supplemented by mandatory 13th and 14th salaries.
• Comprehensive medical insurance and private healthcare coverage.
• Incentive-based monthly performance bonuses.
• Extensive professional training programs designed to boost your skills in the streaming industry.
• Consistent pathways for internal career advancement and professional development.

Embracing Life in Greece

Accepting this role as a Finnish Speaking Netflix Customer Expert in Greece is a gateway to a revitalized lifestyle. You will discover a Mediterranean haven boasting glorious weather year-round, legendary historical sites, and world-class coastal beauty. This region encourages a healthy equilibrium between your professional responsibilities and a vibrant, outdoor-focused social life.

Moving to Greece is a simplified, stress-free process thanks to our end-to-end relocation support. Beyond the natural beauty, you will enjoy a rich culinary heritage and a welcoming international atmosphere. Embarking on this professional journey means joining a global community dedicated to both career success and personal happiness in a stunning, sun-drenched destination.

Start Your Application

Are you prepared to advance your career by joining a high-impact team in this exciting industry? We welcome you to submit your current resume today. A representative from the Mercier Consultancy Group will contact you promptly to begin the process of your relocation to Greece.