Finnish Speaking Microsoft Customer Experts

Our Identity at Mercier Consultancy Group

As a distinguished global leader in talent acquisition and BPO solutions, Mercier Consultancy Group serves as the bridge between ambitious professionals and the most influential players in the technology landscape. We take pride in our ability to manage the complexities of international career moves, ensuring that our candidates land in rewarding, high-impact roles within top-tier IT ecosystems.

Career Growth & Professional Evolution

We are offering a unique opportunity for Denmark-based Finnish speakers to work remotely from Greece, providing a path to fast-track your technical expertise within one of the world’s most recognizable software environments. This role is designed for professionals looking to sharpen their analytical skills and gain valuable experience in a global support center, all while enjoying the sunny, Mediterranean lifestyle that Athens, Greece has to offer.

Core Duties & Daily Objectives

• Maintain a deep and evolving understanding of the latest Microsoft tech stack to provide top-tier support.
• Assist cross-functional partners by identifying and escalating technical obstacles in a timely manner.
• Resolve technical challenges and software inquiries for clients using the Finnish language.
• Support internal documentation projects to improve the efficiency of our collective knowledge systems.
• Serve as the primary point of resolution, consistently meeting or exceeding IT industry service level benchmarks.
• Stay ahead of the curve by monitoring industry developments to deliver the most current and accurate technical advice.
• Deliver a frictionless customer experience through clear, empathetic, and expert-level communication.

Required Qualifications

• Must hold a valid EU passport or possess a legal work permit for Greece.
• A genuine hunger for professional development within the rapidly shifting IT landscape.
• Complete fluency in written and spoken Finnish is a non-negotiable requirement.
• High level of technical clarity and empathy when assisting end-users.
• Ready and willing to relocate to Athens for this on-site role in Greece.
• Proficiency in English to collaborate within our multinational corporate infrastructure.

Rewards & Benefits Package

• Fully paid relocation support, including flights, initial hotel stay, and transfer assistance.
• Access to an expert Relocation Concierge team to manage your move, documentation, and local integration.
• Competitive salary supplemented by two additional bonus salaries per year (13th and 14th months).
• Structured, fully paid training program to boost your industry-specific technical proficiency.
• Significant long-term career advancement paths within a leading global IT organization.
• Performance-based monthly bonuses to reward your hard work and achievements.
• Comprehensive healthcare coverage as part of your employment package.

Experiencing Life in Greece

Relocating to Greece is more than just a career move; it is an entry into a world where ancient heritage coexists with a modern, dynamic workspace. Whether you are spending your downtime visiting the Acropolis or dining at one of Athens' world-class restaurants, the local lifestyle offers a perfect balance to the high-energy demands of the tech industry. It is a welcoming, affordable, and vibrant environment that truly rewards those looking for a change in scenery.

Living in this beautiful country means you have endless opportunities to discover new islands, historical gems, and sunshine throughout the year. When you choose to partner with Mercier Consultancy Group for your job search in Greece, we handle the logistics so you can focus entirely on enjoying your new Mediterranean life. We are dedicated to ensuring your relocation is simple, stress-free, and the start of a fantastic new chapter.

Application Instructions

Are you prepared to elevate your professional profile with a world-class IT firm? If you are a Finnish speaker seeking a new challenge in Greece, please press the "Apply Now" button to forward your details to our team. Start your journey with Mercier Consultancy Group today and open the door to new possibilities in Athens.