Finnish Speaking Cybersecurity Customer Experts

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group stands at the forefront of international recruitment and global business process outsourcing. Our mission is to bridge the gap between world-class technical talent and the most innovative organizations in the cybersecurity landscape. We are dedicated to maintaining the highest professional standards, ensuring our partners receive the specialized expertise necessary to protect their digital assets.

Your Path to Professional Freedom

We are currently opening a unique opportunity for Netherlands-based Finnish speakers to break away from the routine and work remotely from Greece. This role provides the perfect blend of professional autonomy and career progression within the high-stakes world of cybersecurity. If you have been looking to combine your technical expertise with a complete change of scenery in the sunny Mediterranean, this is your chance to thrive in a role that values both your skills and your personal wellbeing.

Role Expectations and Daily Tasks

• Collaborate with global technical teams to ensure swift resolution of escalated security matters.
• Manage customer inquiries regarding security account access, software functionality, and data protection.
• Provide expert-level technical assistance for cybersecurity software to our Finnish-speaking user community.
• Contribute to the refinement of our support processes through consistent feedback loops and data analysis.
• Represent our brand with excellence, delivering precise and prompt help to security-conscious clients.
• Stay ahead of the curve by monitoring emerging cybersecurity threats and industry shifts to offer top-tier guidance.
• Document all client interactions accurately within our CRM platform while strictly adhering to internal security protocols.

What We Are Looking For

• A valid EU passport is a strict requirement for all candidates.
• Native or professional fluency in Finnish is required for this position.
• Outstanding communication abilities coupled with a genuine passion for technical troubleshooting and user support.
• A proactive interest in the cybersecurity field and a talent for technical problem-solving.
• Strong command of the English language to collaborate effectively within our international environment.

Total Reward Package

• Comprehensive health insurance coverage.
• Full relocation support, including flight arrangements, hotel stay, and transfers.
• A generous monthly performance-based bonus.
• A highly competitive base monthly salary.
• Two additional full salaries each year as a holiday and Christmas bonus (13th and 14th month).
• Professional support network providing access to elite roles within the Greek job market.
• Full, paid training programs designed to master cutting-edge cybersecurity technologies.
• Dedicated relocation concierge team to manage your paperwork, housing, and integration into your new home.

Living and Working in Greece

Choosing to relocate to Greece offers a transformative life experience, inviting you to enjoy the legendary Mediterranean climate and a rich cultural heritage. As a member of our team in Greece, you will find it easy to settle into a welcoming community, surrounded by historic wonders and endless opportunities for social connection. This is more than just a change of address; it is a lifestyle upgrade that perfectly complements a modern career.

Beyond the professional scope, Greece is famous for its Mediterranean diet, vibrant cities, and a relaxed pace of life that creates a healthy work-life balance. By accepting this role, you integrate the rigorous standards of the tech industry with the blissful surroundings of the Greek coast. Our specialized concierge team ensures that moving to Greece is a smooth, stress-free process from start to finish.

Submit Your Application

If you are prepared to advance your professional journey and join a forward-thinking team in the cybersecurity sector, we encourage you to send us your application. Start your new life and career in the beautiful landscape of Greece by partnering with Mercier Consultancy Group today. We are eager to review your credentials.