Finnish Speaking Customer Service for a Prestigious Automotive Brand

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We take pride in facilitating life-changing career opportunities, ensuring our candidates excel within the most innovative industry sectors globally.

Job Overview

We are currently sourcing exceptional talent for a Finnish Speaking Customer Service for a Prestigious Automotive Brand position in Greece. This role represents a unique gateway to joining the automotive sector, offering a blend of professional excellence and the Mediterranean lifestyle found in one of the most sought-after jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for customers of a prestigious automotive brand, maintaining the highest standards of service.
• Provide expert guidance on vehicle features, maintenance schedules, and technical inquiries via phone, email, and chat.
• Manage automotive service bookings and dealership coordination to ensure seamless customer journeys.
• Resolve complex automotive-related customer complaints with a focus on brand loyalty and satisfaction.
• Document all interactions accurately within our CRM system to track vehicle service history and client preferences.
• Stay updated on new vehicle releases and automotive technology innovations to provide accurate, industry-leading information.
• Collaborate with internal teams to improve overall service workflows within the dynamic automotive industry.

Requirements

• Native or fluent Finnish (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece.
• Strong passion for the automotive industry and a genuine interest in luxury vehicle brands.
• Excellent communication and interpersonal skills, with the ability to empathize with premium-tier clients.
• Previous experience in customer service or technical support is highly preferred for this automotive-focused position.
• High level of digital literacy and familiarity with modern CRM and communication platforms.

What We Offer

• Competitive Monthly Salary plus 2 extra salaries per year (13th and 14th month).
• Monthly Performance Bonus linked to service quality standards.
• Fully Paid Training to ensure you become an expert in the automotive sector.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation, and settling in upon your move to Greece.
• Professional growth and career advancement opportunities within the global automotive market.
• And Much More...

Life in Greece

Living in Greece offers an unparalleled quality of life, blending ancient culture with a vibrant, modern social scene. When you accept one of our Finnish-speaking jobs in this beautiful Mediterranean nation, you gain access to world-famous gastronomy, stunning coastal scenery, and a climate that boasts over 300 days of sunshine a year. Greece truly offers the perfect balance between high-end professional development and a relaxed, fulfilling lifestyle.

Relocating to Greece is made seamless by our expert support teams, who handle the heavy lifting of your transition. Whether you are moving for the career growth, the Mediterranean diet, or the rich history, working in Greece provides a life experience unlike any other. Join the growing community of professionals who have already made the move to enjoy the sunshine and hospitality of Greece while building their careers in the prestigious automotive sector.

How to Apply

If you are ready to accelerate your career with a prestigious automotive brand and embark on a life-changing move, we invite you to apply today. Simply click the Apply Now button to submit your CV and join the team at Mercier Consultancy Group. We look forward to guiding you through this exciting transition.