Finnish Speaking Customer Experts for Singapore Airlines

Who is Mercier Consultancy Group?

At Mercier Consultancy Group, we function as a high-level talent bridge, aligning top-tier professionals with premier global corporations. Recognized as a market leader in European BPO recruitment, we specialize in orchestrating transformative career transitions for motivated experts looking to thrive in the professional landscape of Greece.

Career Growth & Opportunities

This is a unique opportunity for Denmark-based Finnish speakers to work remotely from Greece and elevate their professional portfolio within the elite aviation sector. By joining forces with Singapore Airlines, you aren't just taking a job; you are investing in a skillset that commands global respect. We focus on matching ambitious candidates with roles that foster both rapid professional advancement and significant personal growth while residing in the vibrant heart of Athens.

Daily Duties and Professional Mandates

• Utilize global distribution systems to manage bookings, ensuring each passenger enjoys a flawless journey.
• Deliver exceptional support regarding flight adjustments, complex itineraries, and specific aviation inquiries.
• Coordinate with international flight ops departments to share updates regarding protocols and scheduling.
• Serve as the brand ambassador for Singapore Airlines, ensuring service delivery meets the carrier's prestigious benchmarks.
• Provide informed guidance on visa regulations, transit rules, and essential travel documentation.
• Address passenger queries concerning baggage policies, ticketing, and loyalty programs with total accuracy.
• Navigate passenger feedback with empathy and efficiency to maintain the high standards associated with Singapore Airlines.

Candidate Qualifications

• Possession of a valid EU passport is an absolute requirement.
• Proficiency in native or fluent Finnish (reading, writing, and speaking).
• High-level English language skills, necessary for navigating the international aviation environment.
• A proven aptitude for solving problems and a genuine desire to provide premium-tier assistance.
• Previous professional background in travel, aviation, or customer-centric roles is highly advantageous.
• Ability to remain composed and productive while working within the fast-paced, high-pressure airline industry.

Incentives and Compensation

• Comprehensive Health Insurance coverage.
• Full relocation support: we cover your flight, transfer, and initial hotel stay.
• Incentive-based Monthly Performance Bonus.
• Complete, fully paid initial training focusing on aviation standards and software systems.
• Dedicated Relocation Concierge to assist with your move, documentation, and local housing setup.
• A chance to secure a top-tier Finnish-speaking career position in the European market.
• Plus many additional advantages.

Experience Life in Greece

Relocating to Greece means embracing a lifestyle enriched by deep history, sunny weather, and stunning natural beauty. This role with Singapore Airlines offers the ideal environment for those who wish to combine career excellence with a rewarding personal lifestyle. You will discover that Greece offers an unparalleled quality of life, perfectly suited for ambitious professionals looking to broaden their horizons.

From the exquisite Mediterranean diet to the energetic urban culture, daily life here is truly fulfilling. Our team manages every detail of your relocation to Greece, allowing you to settle in quickly and focus on your new aviation role. Take this step toward a rewarding career and discover why so many choose to advance their professional journey with our team in this beautiful country.

Take the Next Step

If you are eager to begin your professional chapter in the aviation sector, click the Apply Now button to register your interest. The recruitment team here at Mercier Consultancy Group is ready to process your application and support your move to Greece. Your career path with Singapore Airlines begins with this simple action.