Finnish Speaking Customer Experts for Canon

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a global leader in talent acquisition, specializing in connecting top-tier professionals with renowned industry giants. Our mission is to facilitate seamless career transitions while ensuring our partners maintain the highest standards of service excellence across the globe.

Career Momentum and Financial Rewards

This represents a unique opportunity for Estonia-based Finnish speakers to launch an international career and relocate to Greece for a high-impact role with Canon. Beyond gaining invaluable experience with a world-class brand, you will benefit from a robust compensation package designed to accelerate your financial growth and professional trajectory. We are recruiting driven individuals to join our thriving operations center in Athens, offering a direct pathway to advancement within the competitive landscape of customer support services.

Core Duties of the Role

• Utilize deep product knowledge to assist users with technical queries, upholding the prestige of the Canon brand.
• Participate in ongoing professional development to stay sharp on the newest Canon technological advancements.
• Manage customer documentation and interaction logs with precision within CRM platforms.
• Operate within a diverse team to address customer needs, consistently hitting quality benchmarks.
• Proactively suggest relevant value-add solutions that enhance the customer's overall experience.
• Provide world-class support across multiple channels, ensuring every interaction reflects industry-leading standards.
• Engage in collaborative troubleshooting with various departments to ensure swift issue resolution.

Essential Candidate Criteria

• Possession of a valid EU passport is a strict requirement.
• Total fluency in Finnish, both verbal and written, is mandatory.
• A high level of comfort working in a fast-paced, globalized workplace.
• Strong English language skills to facilitate internal training and system navigation.
• Proven capability in complex problem-solving and high-quality communication.
• Authentic enthusiasm for technology and the customer support services sector.

Compensation and Benefits

• Comprehensive relocation package fully covered, including flight, airport transfer, and hotel accommodation.
• Attractive monthly salary structure augmented by 2 additional salaries annually (13th and 14th months).
• Monthly performance-based incentives for top-performing team members.
• Full access to a professional Relocation Concierge team to manage your move, legal documentation, and housing search.
• Comprehensive health insurance benefits.
• Extensive, fully paid initial training to master the Canon service portfolio.
• A contemporary, premium office workspace in the heart of Athens.
• And much more...

Life in Greece

Relocating to Greece is more than just a job; it is an invitation to immerse yourself in a culture that perfectly balances historical richness with the perks of a modern coastal lifestyle. In Athens, you will benefit from endless sunlight, a famous gastronomic landscape, and a society that embraces newcomers with open arms.

Our dedicated support ensures your move to Greece is entirely stress-free, letting you focus on acclimating to the Mediterranean way of life immediately. Join the thousands who have chosen to elevate their professional standing in Greece, and start your journey with Mercier Consultancy Group today.

Start Your Application

Are you prepared to take the next step in your career? If you are a fluent Finnish speaker eager to make your mark in the customer support services industry, please click Apply Now. Mercier Consultancy Group is excited to review your credentials and help you begin your new chapter in Greece.