Finnish Speaking Customer Experts for Canon

Who We Are at Mercier Consultancy Group

As a top-tier global recruitment agency, Mercier Consultancy Group excels at connecting high-caliber professionals with industry-leading corporations. Our expertise lies in facilitating career transitions that offer long-term value, ensuring that both our candidates and our corporate partners achieve sustained success in the customer service sector.

Career Development & Opportunities

We are offering a unique opportunity for Finland-based Finnish speakers to launch a rewarding international career by relocating to Athens, Greece, to support Canon. This role is designed for professionals who want to sharpen their technical advisory skills while gaining exposure to multinational business operations; it is a springboard for growth, providing comprehensive training and the chance to become a true subject-matter expert for a world-renowned technology brand.

Your Daily Role

• Take part in specialized training to master Canon’s product portfolio and internal service workflows.
• Provide technical resolutions to Canon users, ensuring consistent satisfaction across all contact channels.
• Act as a brand ambassador, delivering high-level support that upholds the company’s reputation.
• Assist the team by providing value-added recommendations tailored to customer needs.
• Work alongside diverse teams to navigate and resolve technical difficulties efficiently.
• Meet and exceed performance indicators in a supportive, collaborative environment.
• Document all customer interactions with precision in the company CRM.

Candidate Requirements

• Must possess a valid EU passport.
• Native or near-native proficiency in the Finnish language.
• Ability to communicate effectively in English for internal reporting and training.
• An enthusiastic approach to modern technology and troubleshooting.
• Superior analytical and communication capabilities.
• A drive to succeed within a fast-moving, international business culture.

Compensation & Benefits Package

• Work in a contemporary, advanced office facility situated in the heart of Athens.
• Comprehensive health insurance plan.
• Attractive monthly salary bolstered by 2 additional yearly salaries (13th and 14th months).
• Structured, fully-paid professional training modules.
• Performance-linked monthly bonuses for top-tier service delivery.
• Full relocation support: flights, hotel accommodation, and airport transfers are covered.
• Dedicated relocation concierge to assist with your move and integration into life in Greece.
• Additional perks and benefits.

The Experience of Living in Greece

Relocating to Greece is more than a career move—it is a lifestyle transformation. You will enjoy a climate defined by endless sun, a rich historical backdrop, and a culture that emphasizes a balanced way of life. By choosing this path, you secure a position where the vibrancy of a Mediterranean metropolis complements your professional ambitions.

Our logistical support ensures your transition to Athens is completely stress-free, giving you immediate access to the city’s world-famous cuisine and lively social scene. If you are looking to advance your career in the support industry while exploring one of Europe’s most iconic locations, this is your moment to join our team.

Application Instructions

Are you prepared to launch this next chapter of your professional journey? Please select the Apply Now button to submit your details to Mercier Consultancy Group. We are eager to review your background and discuss how you can contribute to our successful team.