Finnish Speaking Customer Expert for Car Sharing

Who We Are: Mercier Consultancy Group

As a prominent authority in international recruitment and BPO services, Mercier Consultancy Group excels at bridging the gap between exceptional talent and industry-leading global enterprises. We specialize in crafting personalized career pathways that catalyze professional evolution, providing our candidates with premium entry points into the fast-paced world of international travel and mobility.

The Opportunity: Elevate Your Career and Earnings

Core Duties and Contributions

• Maintain meticulous digital records of every interaction to ensure data integrity.
• Assist customers via phone, email, and live chat, upholding top-tier performance benchmarks.
• Proactively suggest improvements to the service flow to elevate the overall travel and mobility experience.
• Address technical hurdles and billing inquiries with precision and a customer-first mentality.
• Partner with travel operations personnel to refine user interactions within our mobility platform.
• Deliver professional guidance to Finnish-speaking users concerning vehicle reservations, terms, and site navigation.
• Provide high-level support for users leveraging our car-sharing network during their travels.

Candidate Prerequisites

• A strong command of English, sufficient for internal training and corporate collaboration.
• Native or near-native proficiency in the Finnish language, both verbal and written.
• Possession of a valid EU passport is a strict requirement for relocation to Greece.
• A proactive mindset capable of succeeding in a hybrid or remote-enabled professional setting.
• Enthusiasm for the evolving mobility sector and a genuine desire to assist travelers.
• A dedication to maintaining the high professional standards expected in this car-sharing role.

Our Total Rewards Package

• A comprehensive, fully paid relocation package covering your hotel, flights, and transfer.
• Attractive monthly salary base with two additional salary payments guaranteed annually (13th & 14th months).
• Financial performance incentives to reward your monthly contributions.
• Professional, fully paid induction training to prepare you for the travel sector.
• Full access to a supportive, expert Relocation Concierge team to manage your move and local integration in Greece.
• Comprehensive healthcare coverage and an extensive benefits bundle.
• The chance to secure a high-demand position that balances long-term career growth with a spectacular Mediterranean experience.
• Many more exclusive perks awaiting you!

Living and Working in Greece

Choosing this position is more than just a job; it is a gateway to the sun-drenched Mediterranean lifestyle. By relocating to Greece, you will immerse yourself in a society celebrated for its historical landmarks, year-round temperate weather, and the warmth of its local communities.

Whether you are drawn to the aesthetic beauty of the islands or the rich flavors of traditional cuisine, Greece guarantees a high standard of living. Our support staff ensures your move to Greece is entirely smooth, allowing you to settle in comfortably. Take the next step toward a rewarding future by applying for this role today.

How to Join Our Team

Are you prepared to take the leap and transform your professional path? We encourage you to join the Mercier Consultancy Group family for this exciting new chapter. Click the button below to submit your profile, and our recruitment team will reach out shortly to guide you through the next phases of your application. We are excited to meet you!