Customer Service Representative for a Luxury Beauty Brand

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a global bridge, aligning top-tier professionals with elite employment prospects across the European landscape. We take pride in orchestrating specialized BPO partnerships for world-renowned luxury houses, ensuring every candidate under our guidance accesses a trajectory of professional advancement and high-caliber career growth.

Professional Development & Scope

This role represents a unique opportunity for Poland-based Dutch speakers to elevate their skill set while working remotely from Greece. We are currently scouting for sophisticated, goal-oriented individuals to fill a Klantenservicemedewerker voor luxe beautymerk position in Greece. If you are aiming to refine your expertise in global retail while immersing yourself in a world-class Mediterranean setting, this position provides the ideal platform for both personal and professional expansion.

Daily Functions and Duties

• Resolve shipping, return, and order inquiries with impeccable attention to detail and efficiency.
• Foster strong client relationships by providing white-glove support and proactive, thoughtful solutions.
• Cultivate an expert-level understanding of the brand to offer personalized, insightful beauty guidance to discerning clientele.
• Collaborate across diverse international departments to ensure brand consistency and service superiority across all digital touchpoints.
• Uphold the prestige of the company by delivering gold-standard support that aligns with the luxury beauty sector.
• Manage technical or beauty-related questions regarding premium skincare and cosmetic lines with professional sophistication.
• Ensure each engagement consistently promotes the exclusivity and refinement expected of a Klantenservicemedewerker voor luxe beautymerk position in Greece.

Essential Candidate Qualifications

• Mandatory proficiency (spoken and written) in native or fluent Dutch.
• Possession of a valid EU passport is an essential requirement.
• A proven commitment to the beauty industry and high-end goods.
• High level of digital literacy, including the ability to master luxury-specific software and systems.
• Natural ability to maintain a poised, professional tone during interactions.
• Capacity to excel within a fast-moving, high-expectation environment.

Compensation and Benefits Package

• Comprehensive Health Insurance coverage.
• Highly competitive Monthly Salary.
• Full, inclusive Relocation Package (covering flights, transfers, and initial hotel accommodation) specifically for those starting Jobs in Greece.
• Two additional salaries provided annually (13th and 14th month).
• Full access to a Relocation Concierge team to manage your move, documentation, and local integration.
• Performance-based monthly bonuses.
• In-depth, fully paid vocational training regarding premium product lines.
• A strategic career move into the international corporate sector with prominent Dutch-speaking jobs.

Living and Working in Greece

Experience a location where profound historical legacies blend seamlessly with contemporary elegance. A career based in Greece allows you to enjoy a Mediterranean climate, a thriving social scene, and some of the most stunning coastal landscapes in Europe. It is an ideal destination for ambitious professionals looking for a significant upgrade in their quality of life.

Beyond the professional advantages, you will have the chance to explore legendary culinary traditions and a lifestyle focused on well-being and balance. Our dedicated relocation support team ensures your relocation to Greece is effortless and stress-free. Apply for these premier Jobs in Greece today and begin your next major career journey.

Submission Process

We invite you to launch your next career phase with Mercier Consultancy Group if you are ready to champion a luxury beauty brand within a vibrant, global setting. Submit your application today to start the conversation.

Best regards,
The Recruitment Team at Mercier Consultancy Group