Customer Service Representative for a Luxury Beauty Brand

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with exclusive opportunities across Europe. We specialize in bespoke BPO solutions for prestigious global brands, ensuring our candidates secure the most rewarding careers in the industry.

Job Overview

We are looking for sophisticated professionals to join our team for a Klantenservicemedewerker voor luxe beautymerk position in Greece. This role is perfect for those seeking Dutch-speaking jobs within the high-end retail sector, offering a unique opportunity to represent a world-class beauty brand while enjoying the Mediterranean lifestyle.

Key Responsibilities

• Deliver elite-level customer service that mirrors the high standards of the luxury beauty industry.
• Manage inquiries regarding premium skincare and cosmetic product lines with grace and expertise.
• Develop deep brand knowledge to provide personalized beauty consultations and recommendations.
• Ensure every client interaction reflects the exclusivity and elegance associated with a Klantenservicemedewerker voor luxe beautymerk position in Greece.
• Address order status, shipping, and return inquiries with professional efficiency.
• Maintain high customer satisfaction scores through proactive problem-solving and white-glove service.
• Collaborate with international teams to uphold brand integrity and excellence across all communication channels.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Proven passion for the luxury goods and beauty industry.
• Excellent communication skills with a refined, professional tone.
• Ability to work in a fast-paced environment while maintaining an impeccable service standard.
• Strong digital literacy and ability to adapt to luxury brand software platforms.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Training on luxury product ranges.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) included for those moving for Jobs in Greece.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• A gateway to thriving Dutch-speaking jobs in an international corporate environment.

Life in Greece

Embrace a lifestyle where ancient history meets modern luxury. Working in Greece offers an unparalleled experience, defined by year-round sunshine, a vibrant social culture, and some of the most beautiful coastal scenery in the world. As a hub for international professionals, Greece provides a welcoming environment for those seeking to grow their careers while enjoying a high quality of life.

Beyond the professional benefits, relocating to Greece allows you to indulge in world-class Mediterranean cuisine and a balanced, relaxed pace of living. With our dedicated relocation concierge handling every detail of your move, you can focus on making your transition to life in Greece seamless and exciting. Join us for these premier Jobs in Greece and elevate your career to new heights.

How to Apply

If you are ready to represent a premium beauty brand in an international setting, we invite you to apply now and join the Mercier Consultancy Group family. Your next career chapter awaits.

Warm regards,
The Recruitment Team at Mercier Consultancy Group