Klantenservice voor Netflix

Who We Are at Mercier Consultancy Group

As a distinguished leader in international talent acquisition and outsourced business operations, Mercier Consultancy Group specializes in matching high-caliber professionals with prestigious roles throughout Europe. Our firm is committed to crafting personalized career paths, facilitating transitions for candidates seeking roles like the Klantenservice voor Netflix position in Greece, and providing comprehensive support throughout the entire recruitment journey.

Position Summary

Escape the routine and embrace a future defined by autonomy and professional growth; this role presents a unique opportunity for Malta-based Dutch speakers to work remotely from Greece for the world’s most iconic streaming brand. If you are seeking to combine a high-impact career with the freedom of a sun-drenched lifestyle, this position offers the perfect blend of professional challenge and personal exploration. Join our dynamic network and discover why relocating to Greece is the career move you have been waiting for.

Core Duties & Expectations

• Stay current with service guidelines, content updates, and new platform features to deliver precise answers to subscribers.
• Assist members with account maintenance, payment inquiries, and technical playback troubleshooting.
• Champion the positive, collaborative atmosphere of our international remote team within the streaming industry.
• Provide high-quality support across phone, chat, and email channels for the platform's global user base.
• Utilize sophisticated technical support software to effectively manage and resolve subscriber service tickets.
• Work closely with internal departments to escalate complex technical concerns, ensuring a seamless user experience.
• Prioritize client satisfaction by offering tailored, efficient, and professional assistance on every interaction.

Candidate Prerequisites

• Exceptional problem-solving abilities paired with a customer-focused attitude.
• Fluent or native Dutch proficiency (verbal and written) is a strict requirement.
• Possession of a valid EU passport is required.
• Advanced proficiency in English for team integration and training participation.
• A genuine enthusiasm for the streaming sector and a drive to provide top-tier support.
• Digital fluency and comfort navigating modern software tools for troubleshooting.

Our Benefits Package

• Fully paid flight, hotel, and transfer as part of our comprehensive relocation package.
• Monthly performance-based bonuses to reward your hard work and results.
• Access to an expert Relocation Concierge team to manage your move, housing, and integration.
• An immersive, fully paid training program tailored for the streaming industry.
• Broad health insurance coverage.
• A rewarding career development path via one of the most exciting Dutch-speaking roles currently available in Greece.
• And much more...

Experience Life in Greece

Residing in Greece provides a balance between professional ambition and an enviable quality of life defined by mild winters and sun-soaked landscapes. As you settle into your Klantenservice voor Netflix role in Greece, you will find yourself surrounded by historic landmarks, world-class Mediterranean cuisine, and a hospitable culture that makes integration effortless. Choosing to relocate here guarantees a lifestyle that is rarely matched elsewhere in Europe.

We understand that moving abroad is a big step, which is why our Relocation Concierge is there to handle the logistics of your move to Greece. From managing bureaucratic paperwork to securing your new residence, our experts ensure your transition is seamless, allowing you to focus on enjoying the vibrant atmosphere that makes Greece a premier choice for international talent.

Submitting Your Application

If you are eager to advance your career and start a thrilling new chapter within the streaming industry, we invite you to apply. Please click the 'Apply Now' link to send your details to the team at Mercier Consultancy Group. We are excited to support your transition and welcome you to your new life in Greece!