Airbnb Multilingual Roles — Work in Sofia, Bulgaria
Join one of the world's most loved travel brands. Customer support, trust & safety and reservations roles available for multilingual speakers in Sofia. Relocation package included on most positions.
Available Roles in Sofia
Multilingual customer support, trust & safety, and reservations roles available in Sofia for Airbnb. Browse open Bulgaria roles below or submit your CV and we will match you.
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Your Move to Sofia, Covered
Many Airbnb roles in Sofia come with a complete relocation package — we handle the logistics so you can focus on your new role.
Flights Covered
Flight to Sofia reimbursed or booked for you
Arrival Accommodation
2–4 weeks of hotel or serviced apartment
Settling-In Support
Housing search & paperwork assistance
Integration Help
Cultural onboarding & local guidance
Why Work for Airbnb in Sofia?
Airbnb is the world's leading community-driven travel platform, connecting millions of guests and hosts across more than 220 countries. In Sofia, Airbnb supports its European operations through trusted BPO partners — and multilingual speakers are essential to delivering the high-quality support Airbnb is known for.
Sofia offers an unbeatable combination for international professionals: one of the lowest costs of living in the EU, a growing expat community, and a vibrant cultural scene. With mountain access on your doorstep and the rest of Europe a short flight away, it is an ideal base for building an international career with a globally loved brand.
- One of the lowest costs of living in the EU — your income goes dramatically further
- EU member state — no visa required for EU passport holders
- Flat 10% income tax — keep more of what you earn
- Vitosha Mountain reachable from the city centre in under an hour
- 200+ sunny days per year, with easy weekend trips to Greece & the Black Sea
- Thriving international expat community with social groups and meet-ups
- Growing BPO and tech hub with major global employers
- Direct flights to all major European cities in under 3 hours
- Represent Airbnb — one of the world's most loved travel brands
- Work through Airbnb's trusted BPO partners in Sofia
- Support travellers and hosts across European markets
Multilingual roles open in Sofia — EU passport holders only
What You Need to Apply
More Opportunities in Bulgaria:
Frequently Asked Questions
Do I need to speak Bulgarian to work for Airbnb in Sofia?
No. You will assist customers in your native language. Training and internal systems are in English, so conversational English is required, but Bulgarian is not needed.
Do I need an EU passport?
Yes. A valid EU passport is mandatory for these positions, as they are based in Sofia, Bulgaria.
Is this a remote or office-based role?
Airbnb-supported roles in Sofia are typically office-based in modern BPO centres, though some may offer hybrid arrangements depending on the role and partner.
Is a relocation package included?
Many positions include a relocation package covering flights to Sofia, arrival accommodation, and settling-in support. Check the individual job listing for specifics.
What languages are in demand for Airbnb roles in Sofia?
German, French, Spanish, Italian, Dutch, and other European languages are consistently in demand for customer-facing roles. Trust & safety and reservations roles often require fluency in two or more languages.
Does Mercier charge candidates any fees?
Never. Our services are 100% free for candidates. The employer pays our placement fee.