French Speaking Technical Support Customer Experts

Our Identity at Mercier Consultancy Group

Mercier Consultancy Group serves as a bridge between top-tier global corporations and talented individuals ready for their next international challenge. We specialize in streamlining the transition for professionals eager to relocate for high-impact roles, such as our current openings for French Speaking Technical Support Customer Experts in Greece, ensuring every step of your move is handled with professional precision.

The Opportunity: A New Beginning

We are delighted to present a unique opportunity for Germany-based French speakers to embark on a career-defining journey by relocating to work in Greece. If you enjoy connecting with people and have a natural flair for technology, we invite you to join our growing community in the consumer electronics sector. This role offers the perfect blend of professional growth and Mediterranean living, fully supported by our comprehensive relocation assistance and a welcoming team environment.

Your Daily Impact

• Utilize our CRM platforms to log all customer interactions, ensuring data integrity and detailed reporting.
• Assist customers in France with troubleshooting hardware and software concerns regarding smart home tech, mobile devices, and entertainment gear.
• Work alongside internal cross-functional teams to resolve complex technical hurdles and contribute to our internal knowledge base.
• Support users through firmware updates, initial setups, and various technical procedures with clarity and professional composure.
• Deliver top-tier support across multiple communication channels including phone, email, and live chat to maintain high satisfaction scores.
• Provide high-level technical assistance for premium consumer electronics products.
• Stay informed about shifting industry standards and product specifications to provide the most accurate technical guidance.

The Profile We Are Looking For

• Native or highly proficient French (written and verbal).
• Demonstrated ability to problem-solve and a genuine passion for tech-focused customer solutions.
• Fluency in English to collaborate within our diverse, multilingual office setting.
• A valid EU passport is a mandatory requirement for this role.
• An eagerness to immerse yourself in the world of consumer electronics and support others.
• Previous experience in a customer-facing or technical support capacity is considered an asset.

The Package We Provide

• Full relocation support (flights, hotel accommodation, and transfer services).
• Monthly performance-based bonuses.
• Competitive monthly base salary.
• Inclusion of two additional salaries annually (13th and 14th months).
• Professional training provided at no cost on the latest industry technologies.
• Dedicated relocation concierge to assist with documentation and finding your new home in Greece.
• Medical insurance and comprehensive local benefit packages.
• Opportunities for continuous development and climbing the corporate ladder.
• Many additional perks to discover.

Experience Life in Greece

Relocating to Greece means choosing a lifestyle that combines professional stimulation with rich cultural discovery. From exploring ancient archaeological wonders to relaxing on some of the world’s most beautiful beaches, living here provides a unique perspective on a healthy work-life balance. By accepting this challenge, you gain more than just a job; you gain access to a culture famous for its hospitality and a Mediterranean quality of life that is truly unmatched.

Beyond the professional benefits, you will enjoy a vibrant local gastronomy and a relaxing climate, all while benefiting from a lower cost of living. Our dedicated concierge team handles all the logistical heavy lifting, ensuring your move to Greece is entirely stress-free. Whether you are savoring coffee by the sea or exploring hidden island gems, you will find Greece to be the perfect backdrop for your next career chapter.

Start Your Application

If you are feeling ready to pivot toward a new international adventure and advance your technical career, click the Apply Now button to begin. We at Mercier Consultancy Group are eager to review your background and help you launch this exciting new phase of your professional journey!